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Title:  Customer Product Development Engineer (m/f/d)

Requisition ID:  61209
Date:  May 10, 2023

Eschweiler, North Rhine-Westphalia, DE

Department:  R&D

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Location: Eschweiler, NRW, Germany (hybrid working)

Reason for open position: Replacement

Contract details: Permanent, Full-Time

Start date: asap

Contact person: Katharina Steffens


Job Summary:

In this role you will work with West’s customers as technical key contact to develop customized elastomer packaging components. You will work in a global environment in cross-functional teams to translate design concepts into manufacturable products and, scalable processes. You will lead projects to develop tooling throughout the different phases of development projects ranging from prototype to manufacturing tools.


Essential Duties and Responsibilities:

  • Technical lead and coordination of development projects between the customer’s and West’s project teams
  • Translation of concept drawings and requirement specifications into CAD drawings and 3D models
  • Identification and implementation of the required tooling to establish sustainable and scalable processes for customer and West proprietary products
  • Planning and execution of tool validations
  • Organization and coordination of production trials and validation runs in production plants in collaboration with Production and Process Engineering
  • Transfer of tooling and processes to commercial production



  • Bachelor’s or Master’s degree in engineering
  • Multiple years of industrial experience, project management and interaction with internal and external customers
  • Experience in development and processing of pharmaceutical packaging components is desired
  • Knowledge in rubber processing, tool design and in product design would be a favor
  • Proficiency in CAD modeling (preferably Solid Works)
  • Strong result-oriented analytical skills, hands-on and pragmatic manners
  • Proficient communication and presentation skills in English. German skills or willingness to learn would be an advantage


West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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