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Title:  Senior Business Support Process Engineering (m/f/d)

Requisition ID:  63063
Date:  Dec 8, 2023

Eschweiler, North Rhine-Westphalia, DE

Department:  General Management

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. 


Location: Eschweiler, NRW, Germany

Reason for open position: Replacement
Contract details: Full-time, permanent
To be filled as of: Immediately

Contact Person: Katharina Steffens

Your main tasks:

  • Provide administrative support for day-to-day operations and to ensure smooth Process Engineering operations.
  • Coordination of deadlines, visitor appointments, material orders and business trips
  • Processing and updating of databases
  • Preparation of presentations and organization of training courses
  • Preparation of visual material of our products and sorting of the material for further processing
  • Support in the interdepartmental handling of projects
  • Training of production staff regarding the quality requirements of our products


Your profile:

  • Successfully completed training in the commercial field
  • At least 5 years of professional experience as an assistant in an industrial environment
  • Confident handling of MS-Office, knowledge of an ERP program is desirable
  • Team spirit as well as independent, proactive and autonomous working style 
  • Strong communication skills and flexibility
  • Organizational talent and structured thinking
  • Fluent German and good English skills


West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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