Title:  Procurement Ops Specialist

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, as Subject matter expert, you will be responsible to support key Procurement Operations activities and for overseeing the operational aspects of our procurement process, ensuring seamless communication with suppliers and internal stakeholders. The role primarily involves managing the conversion of requisitions to purchase orders, handling queries related to purchase process, and maintaining accurate records of procurement activities. This position will also be involved in a variety of cross functional projects that have impact to the strategic sourcing, procurement & finance operations organization and require project management ability, understanding of operational and financial systems, and solid accounts payable awareness. This role will play a critical role in maintaining the efficiency and effectiveness of our Strategic Sourcing organization and site objectives. This position will report to Manager Procurement Operations PTP.

This is a hybrid role based in Dublin, Ireland Office.

Essential Duties and Responsibilities:

• Centralization & Standardization: support migration of site sourcing & category management tactical activities to centralized Procurement Operations.

• Support Stabilization & Process excellence Definition for PTP.

• Core Team Activity - Purchase Order Management:

o Administer all activities related to PO requisition process and ensure policy and procedure compliance.

o Review, generate, convert, and send accurate and timely purchase orders to designated suppliers in compliance with procurement procedures and global contracts.

o Monitor and update open purchase orders regularly to reflect any changes or adjustments.

o Coordinate & deliver training sessions to Requisitioner.

• Core Team Activity – Exception handling & Goods/Service Entry Receipts (SER) Management

o Closely working with the accounts payable team in reducing the exceptions.

o Address and resolve queries related to purchase orders.

o Collaborate with internal stakeholders to resolve any discrepancies or issues related to invoices and purchase orders.

o Manage and resolve queries related to goods or service entry receipts, ensuring accurate documentation and timely processing.

• Core Team Activity - Master Data - Information Records Update:

o Regularly update system information records to maintain accurate and up-to-date supplier pricing and other information.

o Ensure that all changes and updates comply with company policies and regulatory requirements.

• Core Team Activity - Approved Supplier List (ASL) Management:

o Facilitate the onboarding of new suppliers, ensuring all necessary documentation and compliance requirements are met.

o Manage changes and updates to the Approved Supplier List, maintaining clear and updated records.

• Core Team Activity – Data & Analytics, Reporting and Documentation:

o Closely works with PTP Sr Analyst to support Global Strategic Sourcing of reporting systems such as SAP, Power BI, SharePoint, WD App and continuously improve end-to-end processes.

o Prepare and maintain comprehensive documentation related to procurement operations, ensuring all records are accurate and up to date.

o Generate regular reports on procurement activities, including purchase order status, supplier performance, and any relevant metrics as required.

• Core Team Activity - Compliance and Process Improvement:

o Ensure adherence to procurement policies, procedures, and regulatory guidelines.

o Identify opportunities for process improvements and actively contribute to the development and implementation of best practices in procurement operations.

• Other duties as assigned.

Basic Qualifications:

• Degree in Procurement, Supply Chain, Manufacturing, Engineering, Finance, or related field.

• 3 years related business experience required.

Desired/Preferred Qualifications:

• SAP Experience or other major ERP

• Six Sigma knowledge preferred.

• Medical device manufacturing experience preferred.

• Certification from the Institute of Supply Management (C.P.M.), Project Management or similar experience

Preferred Knowledge, Skills and Abilities:

• Able to always comply with the company’s safety & quality policy.

• Must have great interpersonal, communication, and presentation skills, both written and oral.

• Strong skills in Microsoft Office, PowerPoint, and MS Project programs.

• Must have good analytical and problem-solving skills to adequately analyze and interpret complex business situations.

• Ability to prioritize and manage multiple tasks simultaneously to meet deadlines.

• Must be self-motivated and the ability to influence, motivate and mentor others and be able to work with little or no supervision.

• Strong in attention to detail, time management, versatility and hold accountability.

• Must possess the ability to effectively communicate at all levels of the organization.

• Must have experience in a highly technical & regulated industry.

Travel Requirements:

• Must be able to travel up to 10% of the time.

#LI-NJ1

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.