Title:  Production Generalist

Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

JOB SUMMARY

Plan, direct, and supervise operations production processes and personnel within the proprietary product value streams in Operations, under the appropriate guidance and leadership. Operations include Advanced Manufacturing; Washers, Envision processing, Autoclave sterilization, Product packaging, and product rework / distribution as needed. Responsible for Safety, accountable for adherence to procedures / quality, production, maintenance, and schedules on assigned shifts; promote effective team member/Company relations to help improve team engagement, customer service and Company profits.
 
Essential Duties and Responsibilities

•     Supervise shift personnel in the manufacture of customer products consistent with high safety and quality standards.
•     Troubleshoot problems arising on the shop floor as it relates to Advanced Manufacturing operations / products, in conjunction with quality standards for throughput and yields with the
      appropriate engineering support from Engineering functions within the value stream / business unit.
•     Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.
•     Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant team        members.
•     Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
•     Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of            team members relations issues.
•     Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.
•     Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders with consistent focus on labor absorption.
•     Ensure Safety regulations, OSHA, SOPs, and cGMP are followed.
•     Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
•     Liaise with internal and external customers and other departments as appropriate.
•     Participate in special project teams as assigned.
•     Performs other duties as assigned based on business needs.
•     Conforms with and abides by all laws, regulations, safety rules, policies, and work procedures, and all instructions.
•     Exhibits regular, reliable, punctual and predictable attendance.
•     Actively participate in site wide Safety Committee Team / projects.
•     Provide engineering and technical support to production area projects from conception through implementation. Interact with engineering, site management, and corporate team members        and/or vendors to lead required process improvements.
•     Work hand and hand with Engineering Team to ensure projects deliverables are completed making sure production output is maximized and cost reduction efforts are met. This will include        project specifications and drawings, implementation of new equipment and/or methods or the improvement of existing equilpment and/or methods. 

BASIC QUALIFICATIONS
 
Education

• BA Degree in Engineering Required 
   

Work Experience

• Equivalent experience in technical or business required
• 5 years experience in a manufacturing environment, including supervisory experience with SAP System   

 
Preferred Knowledge, Skills and Abilities

• KSAs
• Working knowledge of repetitive process, high tech, manufacturing – mechanical automated systems.
• Knowledge of manufacturing processes within clean room environment, workflows, production equipment and industrial techniques.
• Knowledge of and ability to work in appropriate computer programs and applications
• Support and contribute to Lean Sigman programs and activiites (Black or Green Belt)
• Working knowledge of SPC and Minitab software
• cGMP knowledge
• Ability of authorizing/revising SOI/SOP's and validation documents
• Experieince in Biotechnology/Pharmaceutical Manufacturing
• Able to be aware of all relevant SOP's as per company policy as they are related to the position covered by this job description
• Must have effective problem solving and interpersonal skills.
• Must possess strong leadership and managerial skills

 
Licenses and Certifications
 

• First Aid Certification or Cardiopulmonary Resuscitation preferred   

Travel Requirements

• 5%: Up to 13 business days per year

 
Physical Requirements

• Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects

 
Additional Requirements

•    Manufacturing environment
•    Occasionally required to work on different shifts.
•    Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
•    Must occasionally lift and/or move up to 35 pounds
•    Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
•    Ability to suit up in appropriate clean room uniform - in conjunction with all annual testing / certification processes.
•    Regularly wear base clean room uniform, head and face guards, gloves and safety glasses, safety goggles, safety shoes
 
The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. West Pharmaceutical Services is an Equal Opportunity Employer.

#LI-KR1

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.