Apply now »

Title:  Sr Solution Architect,D&T,Support & Testing

Requisition ID:  63633
Date:  Jan 25, 2024

Bengaluru, Karnataka, IN

Department:  Digtl & Transfrmtion


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

The Sr. Solution Architect, D&T, Support and Testing supports application validation and testing using automation to deliver and support D&T enabled business solutions.  This role will also help support strategic direction, determine business needs and design & deliver technical solutions for application testing using tools like Azure DevOps, HP ALM, UFT, etc.  This role has primary accountability for working on testing solutions for our SAP, Digital Application, E-Commerce and other applications.


Essential Duties and Responsibilities:
•    Possesses deep understanding of the overall vision and business needs and utilizes this knowledge to design and implement best in case testing solutions. This includes interpreting any issues and recommending solutions or best practices.
•    Utilizes knowledge of best practices to define strategic direction, determine business needs and design & deliver application testing solutions, doing so in partnership with Application and Infrastructure. This includes interpreting up to the most complex issues and recommending solutions or best practices.
•    Spearhead the testing needs and work with other application owners to drive the process.
•    Provide technical solutions that functionally to meet defined business requirements.
•    Uses breadth of expertise to solve complex problems.  Provide system support and maintenance in alignment with standards and process set within the Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•    Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•    Work within and participates in the Change Control process.
•    Other duties as assigned.


Education and Experience:
•    5-8 years of related work experience 
•    Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience. 
•    Preferred but not required: Agile & Scrum Certification, ITIL.

Knowledge, Skills and Abilities:
•    Rich Experience in designing, configuring testing solution on HP ALM. Must have 5 to 7 years of experience in developing testing solutions and setup of HP ALM.
•    Experience in SAP implementation, auditing or advisory in SAP testing, SAP Test automation and validation needs. Must have 5 to 7 years of experience in SAP testing and Test automation.
•    Understanding of business processes, controls frameworks, compliances and regulations for cGMP, SoX, etc. 
•    End to end experience with rolling out test strategy for SAP & Digital Applications and develop a robust regression test strategy.
•    Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
•    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 
•    Support and contribute in Lean Sigma programs and activities towards delivery of the set target .


Physical and Travel Requirements
•    15% travel, including global travel
•    Occasional on-call work required
•    Prefer 12 am – 9pm India time. Willingness to work outside of these hours as needed.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »