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Title:  Solution Architect ,D&T,SAP SD

Requisition ID:  62042
Date:  Feb 12, 2024

Bengaluru, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:


The Solution Architect, D&T, SAP SD collaborates and assist Operations, Supply Chain, and Sourcing functions to define, deliver and support D&T enabled business solutions. With guidance will also help define strategic direction, determine business needs and design & deliver technical solutions for Sales and Distribution with integration into Compliance, transportation, Materials Management, Warehousing and Sourcing.  


Essential Duties and Responsibilities:
•    Requires  basic  understanding of the overall vision and business needs and utilizes this knowledge to collaborate with Operations, Supply Chain, and Sourcing to assist define detailed business requirements for D&T enablement of business needs. 
•    With guidance help to  analyze strategic direction, determine business needs and design & deliver technical Sales and Distribution solutions, doing so in partnership with Application and Infrastructure. 
•    Assist in  mapping of map business requirements to optimal technical solutions.
•    Provide technical delivery of functionality to meet defined business requirements.
•    Use the existing  knowledge  to solve problems.  Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•    Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•    Work within and participates in the Change Control process.
•    Other duties as assigned.


Education and Experience:
•    3-5 years of related work experience 
•    Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience. 
Knowledge, Skills and Abilities:
•    Basic understanding and knowledge of SAP – system functionality and technical understanding of SD and related areas (GTS, TM, WM, QM, PM, MM, PP)
•    Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
•    Support and contribute in Lean Sigma programs and activities towards delivery of the set target 
•    Able to comply with the company’s safety and quality policy at all times.


Physical and Travel Requirements
•    15% travel, including global travel
•    Occasional on-call work required
•    Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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