Title:  Senior Solution Architect SD

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

Job Summary:

The Sr. Solution Architect, D&T, SAP SD   collaborates with Operations, Supply Chain, and Sourcing functions to define, deliver and support D&T enabled business solutions.  
This role will also help  determine business needs and design & deliver technical solutions for Sales and Distribution Area.  This role has primary accountability for the delivery of Sales and Distribution solution design and implementation of new concepts as per the global business requirement. This role also includes project delivery, system enhancement and production support in alignment with West D&T and company policies and procedures.  

Essential Duties and Responsibilities:

•    Possesses deep understanding of the overall vision and business needs and utilizes this knowledge to collaborate with Operations, Supply Chain, and Sourcing to define detailed business requirements for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
•    Utilizes knowledge of best practices to  determine business needs and design & deliver technical Sales and Distribution solutions, doing so in partnership with Application and Infrastructure. This includes interpreting up to the most complex issues and recommending solutions or best practices.
•    Spearhead the mapping of map business requirements to optimal technical solutions.
•    Provide technical delivery of functionality to meet defined business requirements.
•    Uses breadth of expertise to solve complex problems.  Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•    Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•    Work within and participates in the Change Control process.
•    Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
•    Exhibit regular, reliable, punctual and predictable attendance.
•    Other duties as assigned.

Education and Experience:

•    5+ years of related work experience in SAP SD and core expertise in Ecomm Areas.
•    Bachelor’s degree Computer Science, Information Systems, or other related field.

Knowledge, Skills and Abilities:

•    Deep expertise, understanding and knowledge of SAP – system functionality and technical understanding of SAP SD  Area.
•    Have been extensively worked on the HANA upgradation and Rollouts and complex enhancements.
•    Worked on Pricing Reports would be an added advantage.
•    Worked and Exposure to SD FM and Enhancements.
•    Worked on Complex Best Price /Discount/Tax Logics.
•    HANA knowledge required, ideally actively involved in implementation of SD, GTS and TM on HANA
•    Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
•    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
•    Proficient English language skills 
•    Willingness to global travel
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 
•    Support and contribute in Lean Sigma programs and activities towards delivery of the set target 
•    Able to comply with the company’s safety and quality policy at all times

Physical and Travel Requirements

•    15% travel, including global travel
•    Occasional on-call work required
•    Prefer 12pm – 9pm India time. Willingness to work outside of these hours as needed.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.