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Title:  Senior Solution Architect, D&T, SuccessFactors

Requisition ID:  47281
Date:  Dec 4, 2022

Bangalore, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The Sr Solutions Architect, D&T , SAP SuccessFactors is a role within our Digital and Transformation team which works independently and has expert level capabilities and knowledge. This role oversees and participates in the architectural design, development, and enhancement of SuccessFactors Applications. 


Essential Duties and Responsibilities:
•    Possesses solid understanding of the overall vision of HR technology for both global implementations & support. Understands the requirements and translates them into effective technology solutions utilizing the best practices approach.
•    Independently and self-sufficiently configure SuccessFactors suite to meet the business requirements with top-shelf quality.
•    Estimates technical requirements and breaks down work to user stories and tasks.
•    Self-governs and ensures discipline in project management to continuously meet timelines and business expectations.
•    Collaborates with other senior roles and architects on various prototypes, or proof of concept, to test solutions.
•    Establishes trusted relationships with key stakeholders internally & externally and partners/collaborates with them to drive mutual commitment to common targets and goals.  This includes developing and maintaining strong customer relationships internally.
•    Performs other duties as assigned.


Education and Experience:
•    Bachelor’s degree in Computer Science or equivalent experience
•    Minimum 5+ years of experience in SuccessFactors and 3+ years in SAP HCM
•    Certification in SuccessFactors modules is a plus


Knowledge, Skills and Abilities:
•    Breadth of expertise in the following:
o    Experience & Expertise in SuccessFactors modules covering one or many of the following modules: Performance and Goal Management, Succession & Career Development, Onboarding
o    Experience with bi-directional SAP HR / SuccessFactors interfaces and SF standard connectors
o    Must have a strong inclination towards “building” digital solutions from scratch with emphasis of consumer grade user experience.
o    Ability to work in a global and virtual environment and to effectively prioritize and execute tasks in a high-pressure environment.
o    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.

Physical and Travel Requirements
•    10% travel, including global travel
•    Occasional on-call work required







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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