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Title:  Manager, D&T, Plan to Produce

Requisition ID:  56172
Date:  Mar 3, 2023

Bangalore, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The Manager, D&T, SAP-Plan to Produce collaborates with Production, Operations, Supply Chain functions to define, deliver and support D&T enabled business solutions.  This role will also help define strategic direction, determine business needs, design & deliver technical solutions for Production planning, and manage team members.  This role has primary accountability for the delivery of Plan to Produce including project delivery, system enhancement and production support in alignment with West D&T and company policies and procedures. 
Essential Duties and Responsibilities:
•    Possesses deep understanding of the overall vision and business needs and utilizes this knowledge to collaborate with Production, operations, and Supply Chain to define detailed business requirements for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
•    Utilizes knowledge of best practices to define strategic direction, determine business needs and design & deliver SAP S4HANA Production planning & APO – DP, SNP solutions, doing so in partnership with other domains. This includes interpreting up to the most complex issues and recommending solutions or best practices.
•    Spearhead the mapping of map business requirements to optimal technical solutions.
•    Provide technical delivery of functionality to meet defined business requirements.
•    People Management ,work distribution,Performance evaluation . Cross functional team coordination. 
•    Mentor and Coach the team to perform their task successfully. Focus on team building and development .
•    Create and maintain project charters and plans, capital requests, budgeting and project management in accordance with the Project and Portfolio Management process and West policies and procedures.
•    Uses breadth of expertise to solve complex problems.  Provide system support and maintenance in alignment with standards and process set within the ERP-SAP S4 Hana Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•    Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•    Work within and participates in the Change Control process.
•    Other duties as assigned
Education and Experience:
•    8-10 years of related work experience
•    Bachelor’s degree Computer Science, Information Systems, or other related field or equivalent experience.
•    Preferred but not required: Agile & Scrum Certification, ITIL
Knowledge, Skills and Abilities:
•    Deep expertise, understanding and knowledge of SAP – system functionality and technical understanding of SAP S4HANA Production planning, Manufacturing, APO, Supply Chain and related areas (QM, PM, MM, PP)
•    Should have experience in integrating SAP S5HANA and APO DP, SNP system.
•    SAP S4 HANA knowledge required, ideally actively involved in implementation of production planning, PPDS, APO – DP, SNP on S4 HANA-1909
•    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
•    Support and contribute in Lean Sigma programs and activities towards delivery of the set target
•    People management experience
Physical and Travel Requirements
•    15% travel, including global travel
•    Occasional on-call work required
•    Prefer 12:00 pm – 9:00 pm India time. Willingness to work outside of these hours as needed.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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