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Title:  Associate Solution Architect D&T SAP MM

Requisition ID:  56204
Date:  Feb 26, 2023

Bangalore, Karnataka, IN

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:


The Associate Solution Architect, D&T, SAP MM requires basic knowledge and experience and will collaborate with the D&T team in various locations to support IT enabled business solutions for the Procurement/Material Management. The role involves assistance in handling the delivery of Procurement/Material Management, Materials Management and Sourcing including project delivery, system configuration and enhancement plus production support in alignment with West D&T and company policies and procedures.

Essential Duties and Responsibilities:

•    Possess Basic understanding of the overall vision and business needs and utilizes this knowledge to collaborate with Operations, Supply Chain, and Sourcing to define detailed business requirements for D&T enablement of business needs. 
•    Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features.
•    Under guidance of Sr. Architect, provide technical delivery of functionality to meet defined business requirements as described in User Stories.
•    Help in providing system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
•    Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
•    Provide support in system and data monitoring activities.
•    Assist senior team members and supervisors in terms of Incident management activities, data analysis, Idoc and interface monitoring. 
•    Work within and participates in the Change Control process.
•    Other duties as assigned


Education and Experience:

•    Bachelor’s degree Computer Science, Information Systems, or other related field 
•    Minimum 1 to 3 years of related work experience 
•    Preferred but not required: Agile & Scrum Certification, ITIL


Knowledge, Skills and Abilities:

•    Basic knowledge of SAP MM – system functionality and technical understanding of SAP MM related areas (QM, PM, WM, PP, LE)
•    HANA knowledge preferred, ideally actively involved in implementation of Procurement/MM on HANA
•    Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.
•    Ability to work autonomously in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.
•    Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description 


Physical and Travel Requirements

•    15% travel, including global travel
•    Occasional off site work is required







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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