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Title:  Value Stream Manager

Requisition ID:  62852
Date:  Nov 25, 2023

Walker, Michigan, US

Department:  Operations


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will be responsible for assisting with the direction and management of the Value Stream within Operations.


Essential Duties and Responsibilities:

  • Assist in the management of value stream and associated key performance indicators.
  • Ability to critically execute help project portfolio according to plans as scheduled and on time.
  • Drive and lead the use of lean and six sigma tools and techniques in everyday problem solving and process improvement activities.
  • Instill, promote and drive a process driven continuous improvement culture within existing businesses and establishment of appropriate structures and systems to deliver value to the customer.
  • Provide and drive long-term solutions & error proofs to existing process related issues to prevent reoccurrence.
  • Recommend measures to improve production processes/methods, equipment performance, and product quality.
  • Ensure that all customer/production delivery deadlines are adhered to.
  • Help to define departmental objectives in line with business goals.
  • Institute and ensure implementation of training programs to ensure personnel are proficient in performance of assigned duties.
  • Routinely assist the VSM to evaluate and review employee performance.
  • Implement engagement plans & initiatives to motivate workers towards achieving established goals.
  • Lead project teams and team meetings as required.
  • Must have good communications skills to engage all levels of the business and the ability to simplify complex technical language, in simple, short, easy, mediums that provide credibility and understanding to the associated activities.
  • Responsible for project cost accounting and delivering projects on schedule and at budget.
  • Ensure plant is in compliance with OSHA and local, state and federal environmental regulations.
  • Ensure that value stream in its entirety is FDA ready at all times.
  • Other duties as assigned.


Basic Qualifications: 

  • Bachelor’s degree or equivalent experience
  • 4-6 Years of experience in contract manufacturing.


Preferred Knowledge, Skills and Abilities:

  • Knowledge of manufacturing processes, workflows, production equipment and industrial techniques.
  • Must have effective problem solving and interpersonal skills.
  • Good project management skills.
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Able to comply with the company’s safety policy at all times.
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • Must be able to travel up to 20% of the time.


Physical and Mental Requirements:

  • Must be able to perform job duties as required with limited physical demands.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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