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Title:  Team Lead - Nights

Requisition ID:  65595
Date:  Jun 13, 2024

Walker, Michigan, US

Department:  Operations

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program

Job Summary:

In this role, you will perform labor along a production line. Operates, inspects, and troubleshoots production line machinery and /or assemblies.

Essential Duties and Responsibilities:

  • Visually inspects, ensures, and assembles parts in process to quality specifications, being aware of critical visual and dimensional defects and determines acceptability of the parts, based on customer specifications.
  • Assures accuracy of product packaging and tractability as required, including generating labels, the correct labeling of containers, and accurate part count.
  • Operates and maintains production auxiliary equipment utilizing the correct safety precautions.
  • Maintains a clean, orderly and safe workstation and environment at all times.
  • Communicates with Production leadership regarding any unacceptable parts and any malfunctions of the production process within their workstation.
  • Checks apart counts by weighing and ensuring that scale(s) are set for accuracy.
  • Follows all applicable SOPs, GMPs, and DOIs.
  • Contributes to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and safety rules.
  • Complies with the company’s safety policy at all times
  • Complies with the company’s quality policy at all times
  • Exhibits regular, reliable, punctual and predictable attendance.
  • May be required to work mandatory overtime and/or irregular hours and/or on irregular days to complete assignments and meet business needs.
  • Other duties as assigned.


Basic Qualifications: 

  • Education or Equivalent Experience: High School or equivalent
  • Experience: 0-3 years of experience.


Preferred Knowledge, Skills and Abilities:

  • Experience with cGMP purchasing practices, ISO, and medical device manufacturing.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times.
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • None.



Physical and Mental Requirements:

  • Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate odors, fumes, particulate and loud noises generated from plastics manufacturing and molding processes.
  • Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
  • Must be able to work in a controlled clean room and/or white room environment requiring special gowning.  Will be required to follow hygiene and gowning requirements and wear protective clothing over the head, face, hands, feet and body.
  • Ability to stand and sit for extended periods of time.
  • Requires occasional bending at the waist, twisting (at the torso and neck), crouching, climbing, kneeling, balancing, reaching (including overhead), pushing, pulling, grasping, holding and manual dexterity.
  • Must transport oneself to and from other areas of the facility when necessary.
  • Ability to understand verbal or written directions, which may include reading English and understanding symbols and warnings.
  • Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues.
  • Must be able to lift a minimum of 25lbs.



West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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