Apply now »

Title:  Lead Quality Technician R7A - Nights

Requisition ID:  62910
Date:  Nov 19, 2023

Walker, Michigan, US

Department:  Quality

This Position is Monday - Friday 8:30 PM - 5:00 AM 


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role you will assist the QA Supervisor in the daily scheduling, operation and evaluation of QA employees.  Assists the Supervisor with training and coaching and overall shift activity.   Assists as needed in the Supervisor’s absence.

Essential Duties and Responsibilities:

  • Assist and directs the activities and resources of Quality Tech group including; work assignments, break scheduling and relief
  • Coordinates with other departments to ensure variety of QA support
  • Assist with coordination of training and coaching to QA Techs to ensure quality standards and maintained.  
  • Inspects and release incoming materials. May perform analytical testing, evaluates, records and reports on the chemical and physical properties of various substances and materials to determine product release approval status.
  • Review and approve Batch Production Records from each job.  
  • Compose Non-Conformance Report (NCR) Deviations, Document Change Notices (DCN), Out of Specification (OOS), Work Instructions, Incoming Quality Control (IQC) forms and Engineering Change Requests (ECR’s). 
  • May create protocols for validation of analytical procedures, perform the validation, calibrate gauges and write reports.
  • May compose protocols for Installation Qualification/Operational Qualification (IQ/OQ) of various equipment, perform IQ/OQ.
  • Assist in the design & drawing reviews and make recommendations for improvements, clarification, and correctness as needed.
  • Assists shift personnel with quality issues and/or measurement techniques.
  • Input incoming lots into expiration/retest database.
  • Maintain expiration/retest date database for incoming materials. Review retest dates and arrange for testing of materials for retest. Review expiration dates and arrange for disposal of expiring materials.
  • Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Other duties as assigned.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment at all times.
  • Other duties as assigned


Basic Qualifications:

  • Education: High School or Equivalent
  • Experience: Less than 3 years

Preferred Knowledge, Skills and Abilities:

  • Experience: Minimum two years in Quality.
  • Direct Reports: None
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • None


Physical and Mental Requirements:

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary. Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. The ability to be able to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions is required.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »