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Title:  Tool Room Supervisor

Requisition ID:  74304
Date:  May 28, 2026
Location: 

Tempe, AZ, US, 85288

Department:  Operations
Description: 

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

In this role you will supervise production, maintenance, and repair of all injection molds at the West Tempe location. The scope of this job includes but is not limited to assurance of efficient personnel and equipment use, provide injection mold design guidance, scheduling toolroom workload, preparing mold repair cost estimates, guidance of apprenticeship program, occasional troubleshooting in or out-of-plant tooling / assembly / fixtures, and make recommendations for improvements to injection molds. 

Essential Duties and Responsibilities

  • Supervise and direct tool room activities related to the repair / maintenance of tools, fabrication of new components, and new item development. 
  • Consult with Tooling Manager to ensure efficient departmental personnel and equipment scheduling. 
  • Training of new toolroom personnel during their orientation period. 
  • Support all departments requesting guidance on tooling related issues. 
  • Work with the Tooling Manager on cost estimates for mold damage, equipment repairs, and delivery of components. 
  • Develop and maintain effective organization to meet short and long-term requirements. 
  • Evaluate assigned personnel, promptly submit required personnel reports, recommend required action. i.e.: salary change, promotion, discharge. 
  • Safeguard samples, confidential information, and personnel records. 
  • Promote a safe work environment, maintaining adequate knowledge of safety rules and regulations relevant to toolroom. 
  • Provides a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards. 
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety policies. 
  • Exhibits regular, reliable, punctual, and predictable attendance. 
  • Performs other duties as assigned based on business needs. 

Education

  • Education or Equivalent Experience: High School or equivalent 

     

Work Experience

  • Experience: 5-8 years of experience 

  • Hands on tooling experience. 

  • Complete working knowledge of all molding processes in the plant as it relates to tooling. 

  • Demonstrate knowledge of variability, numerical reasoning, and computer applications. 

Preferred Knowledge, Skills and Abilities

  • Education or Equivalent Experience: Bachelor’s in engineering preferred or 5-8 years of relevant experience. 
  • Project management experience  
  • Management experience  
  • Complete working knowledge of MS Office. 
  • Experience working with SolidWorks 2D and 3D. 
  • Able to be aware of all relevant SOPs as per Company policy, GDP, GMP, and ISO Standards as they are related to the position covered by this Job Description. 
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target. 
  • Able to comply with the company’s safety policy at all times. 

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

  • This is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.  

    Must be able to work scheduled work week, plus overtime and/or irregular hours as required to complete assignments. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Must be able to lift a minimum of 25lbs 

    • While performing the duties of this job, the employee is regularly required to stand, walk, talk & hear. 

    The employee is occasionally required to sit & use hands to handle, feel objects, tools, or controls. 

    Reach with hands & arms as well as stoop & kneel. 

    Employee must be able to lift and/or move up to 10 pounds. Occasionally lift and/or move up to 50 pounds. 

    The noise level in the work environment is usually moderate to loud. 

    Occasional travel to vendors may be required. 

 

 

 

 

 

 

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

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