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Title:  HR Specialist

Requisition ID:  63295
Date:  Feb 13, 2024

Tempe, Arizona, US

Department:  Human Resources


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

To effectively handle and manage all types of personnel and employee relations issues while ensuring a pleasant and positive work environment. This incumbent is responsible for protecting the rights of the individual employee while also meeting the needs of the business. This job is necessary in order to maintain an atmosphere of fairness in the workplace and assist in helping to enforce company policies and practices while adhering to all state and federal laws in regards to employment and labor issues as well as safety regulation compliance.


Essential Duties and Responsibilities:

  • Build effective relationships with business partners, suppliers, service vendors, employees and internal and external customers and play an active role in setting the sites employee relations climate.
  • Understand site needs and develop, communicate, enforce and/or support the Company’s policies, practices, procedures and philosophies.
  • Ensure that the site is in compliance with all local, state and federal laws and regulations.
  • Provide guidance to the sites employees and look for opportunities for the professional development of business unit employees as applicable.
  • Ensure that the support services for the business are provided in an efficient and timely manner and recommend changes when necessary and appropriate.
  • Maintain good employee morale through effective communication and leadership skills.
  • Be able to effectively multi-task and be flexible to adapt to changing business situations.
  • Assist in explaining, administering and resolving issues for HR.
  • Consult with leadership and supervision as required regarding employee performance issues and assist with the disciplinary process by conducting all employee termination discussions or mediating and assisting in solving employee performance and/or work issues.
  • Coordinate and assist with employee activities and company events such as the holiday party and/or other employee relations activities.
  • Become involved in community activities and represent West in community related matters.
  • Manage HR paperwork and systems including new hires, transfers, attendance tracking, pay, badging, termination, filing, posting bids and announcements.
  • Other duties as required.


Basic Qualifications: 

  • Bachelor’s degree or equivalent experience in HR, business, psychology.
  • SHRM certification preferred.
  • 3 – 5 Years of experience.
  • HR experience preferred; including in-depth knowledge of all employment and labor laws. Able to effectively utilize all Microsoft Office applications and various HR software programs.


Preferred Knowledge, Skills and Abilities:

  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target.
  • Able to comply with the company’s safety policy at all times.
  • Able to comply with the company’s quality policy at all times.


Travel Requirements:

  • Minimal.









West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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