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Title:  Production Supervisor (3rd Shift)

Requisition ID:  62090
Date:  Nov 7, 2023

St Petersburg, Florida, US

Department:  Operations



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Supervise production processes & personnel to produce pharmaceutical closures on assigned shifts. Responsible & accountable for adherence to procedures, proper production, quality, maintenance, safety & schedules on assigned shifts; promote effective team member/Company relations to help improve customer service & Company profits. Assigned shifts may include fixed &/or rotating shifts.


**Position is 3rd Shift 9:30pm - 5:30am**


Essential Duties and Responsibilities:

  • Promote all site initiatives including plant safety programs, lean initiatives, training programs, etc., and consistently interpret and apply all HR policies, practices, and procedures among our plant personnel.
  • Be able to meet safety, quality and production requirements and seek ways to improve these processes.
  • Participate in the resolution of employee complaints and personnel or performance issues and/or coach employees to encourage teamwork. Routinely evaluate and review employee performance. Perform counseling with employees regarding job performance, attendance, etc.
  • Manage available resources to insure on time production and delivery of customer orders.
  • Assure Standard Operating Instructions and Good Manufacturing Practices are adhered to.
  • Verify production data is accurately recorded.
  • Maintain and verify accuracy of the hours each employee has worked.
  • Identify training needs and coordinate scheduling appropriate training with Training Department.
  • Constantly evaluate existing processes and establish teams to continuously improve these processes.
  • Assure OSHA and Safety Regulations are followed.
  • Performs other duties, as assigned based on business needs.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.


Basic Qualifications:

  • Bachelors in technical or business-related field
  • 3 - 5 Years of experience


Preferred Knowledge, Skills and Abilities:

  • Prior supervisory experience preferred.
  • Must have effective problem solving and interpersonal skills.
  • Moderate knowledge of computer programs and SPC applications
  • Certification in First Aid/CPR will be required.
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company's safety policy at all times.
  • Able to comply with the company's quality policy at all times.


Physical & Mental Requirements:

  • Manufacturing environment. Minimal to no travel requirements
  • List any mental requirements.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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