Title: Senior Specialist, Fill Finish Process

Requisition ID: 72074

Date: Nov 12, 2025

Location:

DE

Department: TCS

Description:

This is a remote position allowing the team member to work from home in Germany.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role Senior Specialist, Fill Finish Process, you will join our growing team, and support customers with technical questions related to our Integrated Systems portfolio, mainly focusing on fill/finish topics, such as glass handling, rubber component transportation, plunger setting, outer packaging. You’ll bring hands-on experience and deep fill/finish process knowledge, you will be an integral part of this team and support our customers in all their process-related questions.

In this role, you will act as a trusted technical consultant, visiting production sites and directly advise them on optimizing their processes based on your fill/finish expertise. Internally, you will serve as a Subject Matter Expert, collaborating with peers to align on best practices and holistically shape how we communicate with customers. You will lead studies with fill/finish equipment vendors globally and publish the results as internal and external communication material.

Essential Duties and Responsibilities

Provide hands-on support to customer, including on-site visits to troubleshoot their processing and optimize the fill/finish operations
Plan and coordinate technical studies with fill/finish equipment vendors or C(D)MOs,
Develop holistic approaches to customer-facing content related to fill/finish topics; this includes technical reports, bullet-ins, and other scientific communications
Establish and maintain customer communication related to fill/finish topics,
Coordinate internal exchanges on fill/finish topics
Develop internal & external trainings by supporting the creation and editing of training material (presentations, publications, blogs, success stories, and other communication materials)
Analyze customer’s requirements by evaluation and thorough assessment of the technical aspects of the manufacturing process
Participate in technical discussions with customers with a high level of technical proficiency
Support the implementation of new technologies, component systems, change parts, and other process related activities to support ongoing and new projects. This work may include process improvement activities and product transfers
Lead resolution of process challenges related to our components
Prepare and manage process documentation (protocols, change controls)
Other duties as assigned

Education

Bachelor’s degree in Engineering or equivalent experience

Work Experience

Minimum 5 years of hands-on experience in pharmaceutical processing and packaging technology, working with multiple different fill/finish lines, aseptic filling, and isolator technology

Preferred Knowledge, Skills and Abilities

Profound knowledge in filling line technology
Ability to handle scientific & technical content with legal and regulatory understanding,
Ability to make sound and independent judgments,
Ability to clearly and concisely communicate and comprehend complex ideas and concepts
Sound knowledge of scientific terminology, medical, pharmaceutical, and research concepts
Sound skills in scientific writing, grammar, and spelling in English
Must be able to multi-task, work under time constraints, problem-solve, and prioritize
Adaptable to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events
Maintain high attention to detail, accuracy, and overall quality of work
Adept in word processing, spreadsheets, tables, presentations, and graph generation
Capability to work well in a matrix environment with R&D, QA, Legal, Regulatory Affairs, Product Management, Technical Customer Support, Sales, Marketing, Product Technology Service, and Global Communications
Ability to analyze research data and review experimental protocols
Entrepreneurial problem solver with strong troubleshooting skills

Additional Requirements

Must be able to travel up to 40% of the time, both domestically and internationally, and sometimes on short notice
Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction
Maintain the ability to work well with others in a variety of situations
Able to learn and apply new information or new skills #LI-JJ1 #LI-REMOTE

Travel Requirements

40% Up to 104 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

Global

This is a remote position allowing the team member to work from home

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.