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Title:  Warehouse Supervisor

Requisition ID:  64113
Date:  Feb 4, 2024

Scottsdale, Arizona, US

Department:  Supply Chain


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Refer to the Job Description Guidance documentation for additional instruction on each of the topics below.


Job Summary:

In this role, you will lead and control activities of all warehouse personnel. Ensures shipping, receiving, storage, production, and distribution are performed in an efficient manner. Takes precautions to protect warehouse contents against loss. Oversees inventory analysis and cycle counting functions and adjusts as necessary. Coaches and develops all warehouse personnel.


Essential Duties and Responsibilities:

  • Maintains the warehouse in a neat and orderly manner to comply with GMLs; manages cleanliness to address changing business needs and reduce issues found during Gemba walks.
  • Hires, trains, supervises, and evaluates warehouse personnel.
  • Ensures the security of the warehouse and access to facility through the strict adherence to all applicable company policies and procedures.
  • Conducts accurate inventories per procedure.
  • Coordinates the flow of materials through the facility to ensure supply of materials to production area.
  • Ensures safety and welfare of all warehouse team members, ensuring compliance with all company safety practices and programs.
  • Safely handles, stores, and disposes of all hazardous waste materials.
  • Coordinates the most cost effective and efficient means of transportation for both incoming and outgoing freight.
  • Identifies and discards expired materials.
  • Monitors freight invoices for accuracy.
  • Ensures necessary paperwork and computer transactions are accurate for incoming components and finished product within the warehouse area.
  • Maintains all applicable training documentation; ensures that instructions for the warehouse process and procedures are relevant and updated when necessary.
  • Promotes and supports a Lean environment within the facility.

                Performs other duties as required and/or assigned.


Basic Qualifications: 

  • High School or equivalent
  • Minimum 1 – 3 years of experience
  • Demonstrated proficiency in MS Office products (Project, Word, Outlook, Excel)
  • Experience with MRP and ERP systems, SAP preferred
  • Dependable, detail oriented, able to multi-task and think creatively under pressure
  • Ability to communicate effectively with clear, concise, and organized information, both

verbally and in writing

  • Ability to define goals and objectives for a group(s) aligned with overall business strategies



Preferred Knowledge, Skills and Abilities:


Travel Requirements:

  • None.


Physical and Mental Requirements:

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary. Sitting and/or standing for extended periods may occur, as well as getting to and from offices and building sites. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. The ability to be able to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions is required.  






West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  


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