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Title:  Technical Operator

Requisition ID:  72310
Date:  Jan 2, 2026
Location: 

Scottsdale, AZ, US

Department:  Operations
Description: 

 

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

The Technical Operator is an entry level technical position supporting Engineering and Technician activities. Responsible for supporting the production activities, industrialization products, and continuous improvement initiatives in existing platform products within the proprietary product value streams in Operations, under appropriate guidance and leadership.

Essential Duties and Responsibilities

  • Assists site production in maintaining quality of finished product through proper machine operation, basic alarm resets, and troubleshooting.
  • Assists technicians and engineers in maintaining spare parts inventory with a proper cataloging of parts.
  • Identifies and resolves potential safety hazards.
  • Manages process auditing and documentation.
  • Responsible for identifying when cleaning is required for molds/tools.
  • Able to fill in break hours as needed.
  • Able to observe and understand machine theory, layouts of assembly lines and resin feeder systems.
  • Possesses understanding of material handling processes.
  • Contributes to continuous improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly and safe workstation and environment at all times.
  • Conforms with and abides by all regulations, policies, work procedures, and safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Performs other duties as assigned based on business needs.

Education

  • High School Diploma or GED 

Work Experience

  • No min required

Preferred Knowledge, Skills and Abilities

•    Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form. 
•    Willing to work overtime as needed.
•    Medical device development and injection molding manufacturing background preferred.
•    Must have effective problem solving and interpersonal skills.
•    Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.
•    Support and contribute to Lean Sigma programs and activities towards delivery of the set target. 
•    Able to comply with the company’s safety policy at all times.
•    Able to comply with the company’s quality policy at all times. 

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

  • Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate odors, fumes, particulate and loud noises generated from plastics manufacturing and molding processes.
  • Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
  • Must be able to work in a controlled clean room and/or white room environment requiring special gowning. Will be required to follow hygiene and gowning requirements and wear protective clothing over the head, face, hands, feet and body.
  • Ability to stand and sit for extended periods of time.
  • Requires occasional bending at the waist, twisting (at the torso and neck), crouching, climbing, kneeling, balancing, reaching (including overhead), pushing, pulling, grasping, holding and manual dexterity.
  • Must transport oneself to and from other areas of the facility when necessary.
  • Ability to understand verbal or written directions, which may include reading English and understanding symbols and warnings.
  • Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues.
  • Hearing ability should be sufficient to hear audible alarms from distances up to 150ft.

 

 

 

 

 

 

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.


Nearest Major Market: Phoenix

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