Title:  Sr. Mgr, Business Development

Job Summary

The senior-level business development leader will drive growth in our contract manufacturing business, with a focus on combination products, across the Northeast and East Coast. While this role sits in the Contract Manufacturing Operating Unit, it is backed by a multi-billion-dollar global enterprise with deep, established relationships in the pharmaceutical industry.

You will operate as a senior individual contributor and strategic leader- owning key customer relationships, influencing deal structure, and shaping our long-term growth trajectory.

This is a highly visible role for a commercially driven leader who thrives at the intersection of strategy, relationship building, and execution.  You will take ownership of growth while working in close partnership with cross-functional and executive teams.  This role is designed for someone who knows how to lead  collaboratively- aligning technical, operational, and commercial stakeholders to win and execute complex-combination product programs.

Essential Duties and Responsibilities

Strategic Growth & Market Expansion

• Own and execute a business development strategy aligned with the company’s growth objective.
• Drive new customer acquisition with a strong emphasis on combination products and value add device programs.
• Identify, qualify, and pursue high-value opportunities that align with our manufacturing and technical capabilities
• Develop multi-year account strategies that convert initial wins into long-term partnerships.

Customer Acquisition and Deal Leadership

• Responsible for prospecting and lead development, monitoring sales and funnel performance. Support customer facing teams in customer interactions throughout the buying journey including sales calls, presentations, post-sales support & problem solving to deliver on revenue and growth targets.
• Service as the senior commercial lead for prospective customers- from first engagement through contract execution.
• Lead complex sales cycles, involving engineering, regulatory, quality, and operations stakeholders.
• Position the company as a strategic partner, not a commodity supplier.
• Negotiate commercial terms in alignment with margin, risk, and capacity objectives.

Cross-Functional Leadership

• Partner closely with Operations, Engineering, Quality, Regulatory, and Program Management to win and launch programs.
• Translate customer needs into clear internal requirements to support accurate quoting and communication.
• Support capacity planning and growth initiatives.

Pipeline and Performance Management

• Build and maintain a robust, high-quality pipeline capable of supporting growth targets.
• Provide accurate forecasting, opportunity tracking, and market intelligence to senior leadership.
• Continuously assess Voice of the Customer (VOC), market trends, competitive dynamics, and customer needs within the combination product space to ensure West capabilities captures market needs.
• Establish Business Development Programs including early adopter customers, target service levels, and Customer Development Agreements.
• Define areas of growth and content, need to tap into new applications where the customer expertise and resources can be leveraged to expand usage. Drive programs to execution.

Education

• Bachelor's Degree required in Business, Marketing, Finance, Science/Technical or related degree required. 
• Master's Degree, MBA preferred.

Work Experience

• Minimum 10 years of experience required. 
• Background that includes a good technical understanding and knowledge of Combination programs, medical device qualifications, primary packaging, regulatory requirements and/or program management preferred.

Preferred Knowledge, Skills and Abilities

• Excellent communication/negotiation skills and strong customer focus.
• Self-starter, highly motivated and ability to work independent with little or no daily supervision.
• Background includes a good technical understanding and knowledge of Combination products, medical device qualification, primary packaging, Regulatory requirements and Program Management.
• Ability to prioritize and deliver high quality, accurate work within the required timeline.
• Formulation and implementation of strategic direction.
• Team player actively contributing to positive team spirit.
• Excellent verbal and written communication skills.
• Excellent customer and partner relationship management skills.
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety and quality policy at all times

Travel Requirements

Physical Requirements

Additional Requirements

• Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write, speak in front of groups, express & exchange ideas, understand direction and adhere to procedures.
• Organizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful execution of related activities.
• Position operates in a professional office environment. May stand or sit for extended periods of time.
• Read and interpret data, information and documents.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Observe and interpret situations, analyze and solve problems.