Share this Job
Apply now »

Title:  Sr. Manager, Market Intelligence & Analytics

Requisition ID:  45061
Date:  Jan 15, 2022

Remote, Remote, US

Department:  Marketing



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:
This is a business partner role to West commercial stakeholders (Executive and Senior leaders, Marketing, Sales) to develop the understanding of our customers, markets, and competitors through establishment of operating mechanisms, delivery of business analytics and overall integration of proactive insights and implications as the foundation for decision-making.  He/she will translate information into insights and implications for West business as a contributor to key strategic and M&A diligence projects, drive competitive and market analysis, lead insight generation/market research to inform product portfolio strategy, enter new markets, and achieve growth and profitability goals by product and market segments.   This role will employ analytical best practices to study and assess the global West environment across markets, customer competitors, disruptions, technologies, adjacencies, and economic factors and articulate industry, market, and emerging trends and how they may affect global West business.


Essential Duties and Responsibilities:
•    Analyze and monitor current and future West markets to provide accurate and up-to-date market segmentation and sizing and track trends leading to predictive insights and opportunities to transform the marketplace and accelerate West’s business growth.
•    The candidate will analyze trends in complex global data sets, financial data, population health, and other healthcare sources to dimension market dynamics and measure their impact on West as well as implement improvements to forecasts, market analyses, and ensure best-in-class insights.
•    As a trusted business partner, cultivate transparent and robust working relationships across the organization, ensuring open communication about works in progress across the organization, integrating, supporting, and leading where appropriate
•    Must be comfortable with ambiguity and stepping outside of his/her comfort zone and show initiative
•    Excellent analytical, project management and planning skills with the ability to learn quickly and multitask effectively
•    Collaborate and guide development of others in this practice area
•    Other duties as assigned


Key Competencies


     Communication & Problem Solving

•    Strong leadership and relationship building skills required, including experience bringing together diverse groups of stakeholders and helping them to work through to common solutions that meet the needs of the groups and the organization, while maintaining collaborative/productive relationships

•    Exceptional communication skills - Proficiency in writing strategy documents, linking contributions from across functional teams to derive and improve strategy and execution

•    Can clearly communicate complex market dynamics to diverse stakeholders with meaning and relevance to the business

•    Ability to employ holistic pictures of the markets on a global scale and pre-identify market trends and pressures and lead the analysis and strategy for these areas

•    Synthesize models, data, and research on market dynamics into concise, relatable insights and demonstrate implications with ability to “tell the story” of data-driven findings

•    Possess an inquisitive mindset and ability to find solutions to complex challenges

•    Must have strong business acumen, possess ability to grasp novel business models and strategic plans of the enterprise.

•    Fearless innovator of intelligence approaches



•    Critical thinker, problem solver, practitioner of Innovation

•    Able to pioneer, create and communicate commercially focused insights/solutions using data sets, predictive models and processes that enable scenario planning/ market sizing/ financial impact

•    Methodologically sound, conversant in models, data infrastructure-related and data-integration vision for optimal output

•    Awareness of available data sources and tools to achieve goals, ability to use “best available data,” assumptions, and models to create unique approaches to business problems

•    Familiarity with analytic best practices and appropriate models to establish processes, standardization, and rigor of analysis on a global scale







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »