Title: Sr Specialist, Operations Engineer

Requisition ID: 72078

Date: Dec 4, 2025

Location:

Kinston, North Carolina, US

Department: Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will be responsible for managing operations related to CAPA’s, deviation reports and out of specification reports along with leading operational excellence initiatives supporting operations to include performance trending and analysis, LDMS implantation/adherence and standard work development.

Essential Duties and Responsibilities

Manage CAPA’s related to Operations
Manage, track and complete investigations of DR’s & OOS’s specific to Operations
Identifies, recommends, and implements measures to improve process, quality and efficiency
Leads the tracking, trending, and analyzing of operations-related performance data to identify abnormalities and communicate them to the operations teams
Assist with learning and development in leading Operations specific training across shifts
Interact with production, maintenance, and engineering teams to understand and determine solutions to issues with the equipment or processes.
Updates, files, and distributes Operations related procedures, documentation, and validations
Prepare reports as may be required on a routine basis or on demand within established deadlines.
Participate in other duties as assigned

Education

Bachelor's Degree in Engineering or another scientific area preferred or
Minimum 5 years of equivalent experience in a similar position within the manufacturing industry

Work Experience

Minimum 5 years experience in a similar position within the manufacturing industry required
Experience in Project management preferred

Preferred Knowledge, Skills and Abilities

Fluent in English Required
Knowledge of statistical tools and Minitab
SAP Experience
Master Control Experience
Good knowledge of LEAN and 6 sigma manufacturing principles
Proficient in Microsoft based products
cGMP knowledge
Exhibits regular, reliable, punctual, and predictable attendance
Able to be aware of all relevant SOPs as per Company policy
Able to comply with the company's safety and quality policies at all times

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.

Additional Requirements

Must maintain the ability to work well with others in a variety of situations.
Must be able to multi-task, work under time constraints, problem solve and prioritize.
Must also be able to maintain confidentiality and resolve conflicts.
Ability to make independent and sound judgments.
Use written and oral communication skills
Read and interpret data, information, and documents
Analyze and solve problems
Use simple arithmetic reasoning
Observe and interpret situations
Learn and apply new information or new skills
Work under deadlines with constant interruptions

#LI-TH1

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.