Title:  Process Engineering Manager

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Position Summary: 

The duties of the process engineering manager are to function as a member of the plant managers staff and to identify problems, clearly and accurately define problem statements and apply structured/disciplined methodology (Lean and/or Six Sigma) addressing data-driven root causes. Lead process improvement projects that are focused on delivering sustainable increases in productivity, profitability and customer satisfaction across a range of business processes and functions. 

Primary Duties and Responsibilities:

• Manage and direct a process engineering group within a specific facility or region. Manage of 3 or more people is typical.
• Prepare objectives, appraisals and development plans for direct reports.
• Work across all levels of the organization from tactical "operators" up to senior level management to expose all practitioners to applied Lean/Six Sigma concepts and collaborate with management on plans regarding change management and proliferation of process engineering culture.
• Facilitate the Plant Team to reduce variation, yield savings, improve quality, meet Customer’s needs while achieving Plant and Corporate goals.
• Accountable for delivering tangible results, effective change management approaches and best practice project management techniques.
• Train, coach and mentor Black/Green Belt resources and customers using Lean/Six Sigma tools and other quality improvement methodologies.
• Interact with all departments to support quality, cost savings and production needs.
• Provide project leadership by coordinating the efforts of the various departmental disciplines for the successful completion of projects according to plan and budget.
• Develop initial project scope, timelines, savings and cost estimates.
• Monitor projects to ensure they remain on schedule and budget and track delivered results.
• Verify and track cost savings for Plant Bonus efforts.
• Write technical reports as required.
• Complete 4-6 six sigma/lean projects yearly that lead to meeting facility and corporate cost/quality objectives.
• Ensure all lean and six sigma projects have a documented sustainability plan.
• Write and revise procedures and S.O.I.’s to ensure the equipment is being operated and maintained according to good manufacturing practices.
• Write design of experiments (DOE’s) as required to address plant issues or test new approaches.
• Travel to customers and vendors to perform audits as well as provide consultation and work on collaborative projects.
• Perform other duties as directed

Qualifications:

• Education: Bachelor’s degree in engineering or related field (Industrial, Mechanical, or Chemical preferred) or equivalent experience required. Four or more years of practical engineering experience as well as manufacturing work experience preferably in a cGMP/Pharmaceutical manufacturing environment. Six Sigma Black Belt certification with progressive responsibility in industrial engineering, operations and project management is required. Lean Manufacturing experience and leadership preferred with proven track record of conducting successful RIE projects.

Experience:

• Excellent communication, presentation and interpersonal skills required.
• Demonstrated ability to negotiate and effectively manage conflict.
• Demonstrated ability to motivate others and effectively delegate work as required.
• Proficient in all Microsoft based programs and multiple 6 sigma tools including statistical software packages. SAP experience highly preferred.

Preferred Qualifications:

• Working knowledge of SPC and Minitab software.
• Knowledge of cGMP for aseptic/ clean room manufacturing.
• Ability of authoring/revising SOIs, SOPs and validation documents.

Physical & Travel Requirements: 

• Office environment
• Travel up to 10%
• Manufacturing environment

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West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.