Title: Manufacturing Excellence Manager

Requisition ID: 76459

Date: Nov 2, 2026

Location:

Jurong, SG, SG

Department: Operations

Description:

This is an onsite position requiring the team member to be onsite for all scheduled workdays. No relocation assistance is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Lead the Production Engineering and Production Training teams to drive and ensure development, implementation, and continuous improvement of manufacturing systems meet required operational standards across all production departments including production training systems and manufacturing digitalization across the site. Collaborate with cross functional teams to position drives sustainable improvements in safety, quality, delivery, productivity, compliance, and operational excellence while supporting the site's manufacturing strategy.

Essential Duties and Responsibilities

Establish and govern manufacturing systems, standards, and best practices to ensure consistency, sustainability, and operational excellence across production operations. The role is responsible for improving manufacturing performance through structured problem solving, effective CAPA implementation, standardized work processes, capability development, and deployment of digital manufacturing solutions.
Initiate and oversee continuous improvement initiatives using Lean, Six Sigma, and structured problem-solving methodologies to improve safety, quality, delivery, productivity, and cost performance.
Leverage on data, operational metrics and through change management, drive manufacturing performance improvement, successful adoption of new systems and technologies and deliver measurable business results.
Provide leadership and direction to the Production Engineering team to support manufacturing operations, resolve production issues, and strengthen process robustness.
Establish and maintain structured processes for investigating manufacturing issues and implementing effective corrective and preventive actions.
Prioritize, direct, and monitor engineering and operational improvement projects to ensure alignment with site objectives and business priorities.
Lead the Production Training function to ensure training systems, including TWI, Job Instruction Breakdown, On-the-Job Training, and competency management processes meet production training requirements.
Ensure manufacturing training programs, systems, and operational processes are standardized, effective, and compliant with applicable quality and regulatory requirements.
Lead the development, implementation, and sustainment of digital manufacturing solutions, including SAP HANA, DMO, dLDMS, AI and future digital manufacturing platforms, to improve operational visibility, productivity, and decision-making.
Partner effectively with Production, Quality, Process Engineering, Plant Engineering, Supply Chain, Human Resources, and D&T to support site objectives, system enhancements, audits, inspections, and organizational capability development.

Education

Bachelor’s degree in Manufacturing Engineering, Industrial Engineering, Operations Management or relevant discipline.

Work Experience

Minimum 8 years relevant experience with at least 3 years in supervisory role.
Strong leadership skills with proven experience in managing teams and projects.
Excellent communication, stakeholder management, and problem-solving abilities.

Preferred Knowledge, Skills and Abilities

Proven leadership experience in manufacturing environments
Strong capability in team development, lean manufacturing, and operational excellence
Good understanding of GMP/regulatory requirements in highly regulated industries
Experience leading Lean Manufacturing, Operational Excellence, or Continuous Improvement programs.
Six Sigma Green Belt or equivalent problem-solving certification preferred.
Experience leading ERP/MES/digital manufacturing system implementations.
Demonstrated success in leading cross-functional transformation initiatives.

Pay Transparency:

The annual base salary for this position is $160,300.00. Total target compensation is determined using objective and gender-neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.