Title:  Quality Control Lead

Job Summary

Schedule-12 hr-night shift ( D shift)

The QC (Shift Leader) will help lead and develop the QC team. This is a working lead position performing all duties of the Quality Inspector.  The QC lead is an acting point of contact for the plant when QA supervisors/management is not present. The QC lead will communicate product and work-related issues to the site so necessary actions may be taken.

Essential Duties and Responsibilities

• Lead the QC team and coordinate their daily activities to ensure optimum resource planning and a fully motivated, competent workforce. Take corrective action when necessary.
• Carry out QC tasks as required, ensuring all QC functions are performed accurately and effectively.
• Monitor and enforce compliance to a high level of work standards across the QC functions. Ensure that jobs are carried out efficiently. Paperwork is maintained accurately in accordance with Company policies, Regulatory standards and Training.
• Ability to inspire action by working closely with their team. Lead with confidence, may face difficult challenges, but solves them and help maintain Team morale.
• Ensure that technical equipment is regularly checked, appropriate paperwork is maintained and corrective action taken when necessary.
• Monitor the care of all department equipment and company property.
• Provide as a central point of communication for all departments in respect to product quality issues ensuring that all direct communication is cascaded to the Production Area Manager, Leads and the QC team.
• Actively engage in problem solving, solution finding and escalate process abnormalities.
• Ensure West’s processes are operating at the highest Quality.  Support process improvement activities.
• Guide and coach inspectors on their team. Support QC team personnel while working in a team-oriented environment.
• Advise production staff on product information, usage and rejections as required.
• Provide second opinions and check standards for consistency against specifications.
• Maintain consistent standards of operation in readiness for customer visits to the site at all times.
• Ensure that QC areas are kept clean at all times and cleaning schedules are followed.
• Exhibits reliable and punctual attendance.
• Conforms with and abides with work procedures, instruction, and all safety rules.
• Maintain a high level of confidentiality when applicable.

Education

• High school diploma or required

Work Experience

• Prefer at least 3 years of related experience analyzing information, documentation skills, promoting process improvement and safety,management #L

Preferred Knowledge, Skills and Abilities

• Familiarity with a variety of Quality concepts, practices, AQL sampling plans for attribute and dimensional inspection.
• Experience with DR/NC initiation, bracketing requirements, investigation process and corrections to take.
• Understanding processes from Extrusion to Final Pack and Westar, manufacturing methods and procedures; support innovation, Quality Engineering and Operations research.
• Familiarity with Stopper knowledge, West drawings, configurations, formulations, coatings and use of the product.
• Support Intermixes and work with the Intermix Site Champions.
• Relies on extensive experience and judgment to plan and accomplish goals.
• Performs a variety of tasks, able to communicate and pay attention to detail.
• Wide degree of creativity and latitude is expected.
• Functional understanding of cGMPs
• Basic computer skills (Excel and SAP experience preferred)
• Willing and able to work as a team to make general decisions within authorized responsibility
• Willing and able to work overtime within the department as necessary or advised
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

Travel Requirements

Physical Requirements