Title: Sourcing Manager- Indirect Sourcing, IT
Exton, PA, US, 19341
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Sourcing Manager- Indirect Sourcing, IT is responsible for developing, implementing, and executing global category strategies across our Digital and Transformation category (IT). Working within West's Global Procurement Strategic Sourcing and Category Management framework, the role serves as a strategic business partner to various corporate functions, driving value creation, supplier performance, risk mitigation, and operational excellence through effective sourcing, contracting, and supplier relationship management.
This position requires strong procurement expertise, commercial acumen, and stakeholder management capabilities to influence business decisions, deliver measurable financial and operational value, and ensure effective governance and compliance across the supplier landscape.
The successful candidate will leverage market intelligence, industry trends, should-cost modelling, benchmarking data, and emerging technologies to improve service delivery, optimize total cost of ownership, and support West's evolving business needs.
Essential Duties and Responsibilities
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Business Partnership & Category Strategy
- Partner with stakeholders across various corporate functions on Digital and Transformation projects to understand business priorities and develop sourcing strategies.
- Develop and execute global category strategies that improve supplier performance, reduce risk, optimize costs, and deliver business value.
- Align procurement initiatives with business objectives through effective stakeholder engagement and influence.
- Use spend analytics, market intelligence, benchmarking, and financial analysis to support sourcing decisions and business cases.
- Apply should-cost analysis and cost modeling to validate pricing, support negotiations, and identify savings opportunities.
- Partner with Finance and business leaders on demand forecasting, budgeting, and sourcing plans.
- Challenge demand and specifications to drive standardization, efficiency, and cost optimization.
Leadership & Functional Support
- Promote procurement policies, governance, compliance, and best practices across the organization.
- Drive adoption of sourcing tools, systems, and process improvements.
- Deliver savings, cost avoidance, and value creation targets while ensuring business continuity and service quality.
- Identify innovative sourcing approaches and supplier capabilities that support business objectives.
- Lead supplier relationship and performance management programs, including governance, scorecards, and reviews.
- Maintain a pipeline of sourcing initiatives to deliver sustainable year-over-year value.
Sourcing, Contracting & Supplier Management
- Lead strategic sourcing initiatives, including market assessments, RFx processes, supplier evaluations, and negotiations.
- Evaluate supplier proposals and business cases to ensure alignment with organizational objectives.
- Negotiate and manage contracts, SOWs, pricing models, and SLAs to maximize value and mitigate risk.
- Ensure supplier compliance with contractual, regulatory, and procurement requirements.
- Assess and mitigate supplier risks related to business continuity, information security, data privacy, and service delivery.
- Establish strategic supplier governance through performance reviews and continuous improvement programs.
- Monitor market trends, supplier innovation, and industry benchmarks to identify opportunities for improvement and competitive advantage.
Education
- Bachelor's degree in Supply Chain, Procurement, Business, Engineering, or a related discipline or equivalent experience required.
Work Experience
- 5+ years experience in strategic sourcing, category management, or procurement within a global multinational organization.
- Demonstrated experience managing Indirect Digital and Transformation/IT procurement categories.
Preferred Knowledge, Skills and Abilities
- Formal procurement qualification/accreditation i.e. CIPS
- Strong stakeholder management and influencing skills, with the ability to build trusted advisor relationships across business functions and leadership levels.
- Proven experience developing and executing category strategies, leading sourcing initiatives, and negotiating complex commercial agreements.
- Experience managing supplier relationships, supplier performance programs, and governance frameworks.
- Strong analytical, financial, and commercial acumen with experience utilizing spend analytics, should-cost modelling, benchmarking, and market intelligence to support sourcing decisions and negotiations.
- Experience leading cross-functional projects and driving change within a matrixed global organization.
- Excellent communication, negotiation, and relationship management skills.
- Self-motivated, results-oriented, and capable of working independently while effectively collaborating within global teams.
- Adaptable to a multicultural environment and committed to fostering inclusion and diversity across teams and stakeholders.
Additional Requirements
- Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
- Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures
- Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities
- Position operates in a professional office environment. May stand or sit for extended periods of time
- Read and interpret data, information and documents
- Observe and interpret situations, analyze and solve problems
- Strong Excel and report development skills.
- Strong analytical skills and business acumen.
- Ability to assess opportunities in the business and apply supply chain related solutions. Ability to make independent and sound judgments
- Broad perspective ability to see beyond the boundaries of his/her responsibilities or function.
- Ability to communicate and influence at all levels of the organization. Must maintain the ability to work well with others in a variety of situations
- Ability to respond quickly, present a concise recommendation and defend it. Must be able to multi-task, work under time constraints, problem solve, and prioritize
- Strong influencing and negotiating skills.
- Ability to work independently.
- Strong learning capacity. #LI-JJ1 #LI-HYBRID
Travel Requirements
Physical Requirements
What We Offer
- This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week
- Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
- Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
- Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
- Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.
- Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.
Nearest Major Market: Philadelphia