Title: Director, Enterprise Risk Management

Requisition ID: 71276

Date: Sep 25, 2025

Location:

Exton, Pennsylvania, US

Department: Legal

Description:

This role is hybrid (3 days onsite) in Exton, PA. Candidates applying must be residing within a commutable 50-mile radius to the job location.

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Director of Enterprise Risk Management (ERM) is a high-impact, senior-level role responsible for the development and execution of the Company's ERM program in alignment with the COSO ERM Framework. Reporting directly to the Head of Enterprise Risk and Security, this role demands strong leadership and the ability to interact extensively with executive leadership and the Board of Directors. The Director will lead the organization through the complete ERM process, integrating risk management techniques into strategic planning, budgeting, and operational processes. A key aspect of this role is to foster trusted and collaborative relationships with organizational management to drive engagement in ERM activities.

Essential Duties and Responsibilities

Direct and maintain the ERM program and strategy, ensuring alignment with Committee of Sponsoring Organizations' (COSO) ERM Framework and the latest professional standards, and publish/update ERM policies and procedures.
Establish and lead an Enterprise Risk Governance Council and promote ERM activities and visibility within the Executive Leadership Team and across departments, operating units, and business functions.
Provide expert risk consulting and advice to all levels of management and business units to ensure comprehensive, high-quality risk reporting and early identification of risk trends.
Facilitate and coordinate requests for information from auditors, regulators, and collaborate with Financial, Legal, Compliance, Information Technology, Internal Audit, and Operations teams.
Lead scheduled enterprise risk reporting and presentations for Executive Management, the Audit Committee, and the Board of Directors.
Review key risk and performance indicators/metrics to assist in early risk trend identification and manage risk self-assessments with business unit management.
Build strong internal and external alliances to positively influence risk identification and resolution.
Provide risk support for major initiatives, including M&A activities, related integrations, vendor management projects, and large system/process improvements.
Direct enterprise risk communication to stakeholders through targeted correspondence and internal networks and oversee the development and delivery of ongoing ERM training programs.
Assure quality control of enterprise risk-related databases and risk registers and facilitate development and maintenance of department-level risk registers and dashboards in company databases.

Education

Master's Degree Business Administration, Finance, Accounting, or related field. preferred
Bachelor's Degree Business Administration, Finance, Accounting, or related field. required

Work Experience

Minimum 10 years of experience in enterprise risk management, audit, project management, or related field, including 5-7+ years in ERM process development and operation required

Preferred Knowledge, Skills and Abilities

Strong knowledge of COSO ERM framework and other internal control standards.
Proficiency in risk quantification methods and systems.
Ability to maintain ERM training and certifications to leverage current experience and enhance the ERM program.
Strong interpersonal skills with the ability to build relationships across all levels of the organization, including the Board of Directors.
Consistently demonstrate high standards, professional ethics, integrity, and trust.
Positive and resourceful with an inquisitive nature, proactively seeking out information to drive successful ERM initiatives.
Must be able to operate across different geographic time zones.
Excellent communication and influence skills, including report writing, presentations, and group facilitation.
Demonstrated executive presence and ability to work independently in a dynamic environment.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening. 