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Title:  Dir, Glbl Mfg Maint & Asset Mgmt (Exton, PA or Grand Rapids, MI)

Requisition ID:  61399
Date:  Jan 29, 2024

Exton, Pennsylvania, US

Department:  Engineering



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, you will be accountable to lead and direct all Global Maintenance and Asset Management programs. Responsibilities include developing, implementing, and sustaining a global approach for Maintenance, Asset Management and Replacement Strategy, and Materials, Repairs and Operations inventory management. You will drive strategies and initiatives to successful execution and will assure achieving given targets in particular risk mitigation and indirect expenditures and collaborate with internal and external stakeholders to drive best practices and optimize facilities and equipment repairs and maintenance. This role will report to Sr. Dir, Engineering, Capital Planning & Asset Management.


Essential Duties and Responsibilities:

  • Responsible for optimizing West Engineering and Facility assets through the Lifecycle Asset & Maintenance program including developing and implementing the governance process
  • Responsible for Global Maintenance, Calibration, Reliability, Safety and Risk Engineering Strategy, Initiatives for all Engineering Assets including the replacement and life extension strategy
  • Direct, maintain & sustain value to maintenance, calibration and spare parts management program include business ownership of the Computerized Maintenance Management System processes
  • Optimize plant shutdown initiatives throughout the network and ensure consistency across the sites
  • Responsible for Global Maintenance Documentation (Standards, SOPs, Guidelines, best practices) in driving best practices following Good Engineering and Good Manufacturing Practices
  • Accountable for monitoring and measuring success and communicating to key stakeholders including site and value stream leadership
  • Drive the annual Maintenance Capex budget process along with periodic reviews and measures
  • Apply reliability engineering principles to achieve increase uptime and process capability across the network as well as drive creation and implementation of Global Spare Parts Management program
  • Lead SAP PM projects for Global Engineering, work with the sites and the Engineering Network, being stakeholder in the SAP PM Project team
  • You keep current on all relevant technological advancements and developments in the industry, and act as a technical expert
  • Manage a team of committed employees and ensure that they execute their tasks in accordance with Safety, Health and Environmental standards. You are responsible for the motivation and management of the team
  • You provide technical training and coaching to team members in order to ensure the competence and quality of the maintenance functions
  • Prepare reports as may be required by ensuring reporting data is accurate and complete
  • Other duties as assigned


Basic Qualifications: 

  • Bachelor’s degree with preference Engineering or equivalent technical field experience
  • A minimum of 10 years’ experience in Maintenance, Engineering with at least 5 years of global team management
  • Track record of leading teams and building effective working relationships both internally and externally.
  • Proven experience in managing cross-functional projects
  • Ability to work with senior leadership teams at manufacturing sites and global headquarters
  • Demonstrated experience managing difficult engineering challenges and communicating with peers, subordinates and superiors on technical issues
  • Self-starter and independent worker with proficiency in English. An additional language would be a plus


Preferred Knowledge, Skills and Abilities:

  • Master’s in engineering or equivalent technical field experience
  • Proficient with Microsoft Office suite software and project management software
  • Advanced working knowledge of maintenance Systems
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
    • Working knowledge of applicable federal and international regulations such as 21CFR Parts 210, 211 preferred.  GLP and GMP experience preferred
    • Knowledge of Safety standards including CE, OSHA and other similar applicable standards based on regional requirements
  • Able to always comply with the company’s quality policy.
    • The job holder is aware of his/her special responsibility for quality according to the company’s quality policy and conducts his/her activities in accordance with the company quality policy at all times
    • The job holder respects all specifications arising from the cGMP requirements and from the specifications DIN ISO 15378 and DIN EN ISO 9001 as per its current state and also as it applies to any future amendments


Travel Requirements:

  • Must be able to travel up to 20% of the time, including internationally


Physical and Mental Requirements:

  • Sedentary - exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met
  • Proven ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment
  • Make independent and sound judgments.
  • Multitask, work under time constraints, problem solve, and prioritize.
  • Excellent communicator with ability to maintain confidentiality and resolve conflicts and ambiguity.
  • Read and interpret data, information and documents to analyze and solve problems.
  • Learn and apply new information and new skills.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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