Title: Supervisor, Quality Control, Eschweiler (m/w/d)

Requisition ID: 71878

Date: Nov 7, 2025

Location:

Eschweiler, North Rhine-Westphalia, DE

Department: Quality

Description:

This is an onsite position requiring the team member to be onsite 5 days a week

No relocation is provided for this opportunity

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

As the Supervisor for the Quality Control (m/w/d) in Eschweiler, you will lead and develop our Quality Control team, ensuring that all products meet the highest standards. You’ll oversee testing processes, guide your team, support production in solving quality issues, and drive continuous improvement across operations.

Essential Duties and Responsibilities

Leadership and development of Quality Control (mixing, in-process, and final inspection), including direct supervision of 4 shift leaders and a total team of approximately 50 employees
Responsibility for the organization, implementation and continuous improvement of personnel planning, training, and qualification across the four quality control shifts
Planning and management of quality improvement projects at the Eschweiler site
Support of production teams with quality-related questions and problem-solving
Ensuring further processing of batches exclusively in compliance with established specifications
Responsibility for chemical-physical testing of raw rubber compounds (mixing control) as well as visual and dimensional inspections of rubber components (in-process and final control)
Evaluation of non-conforming batches and initiation and follow-up of corrective actions
Execution and monitoring of calibrations for measuring equipment; validation of new instruments and methods
Management and evaluation of statistical data related to the supervised area

Education

Bachelor's or Master's Degree In Engineering or Natural Science required

Work Experience

Experience in the field of quality assurance
Initial experience in supervising or leading employees is desirable

Preferred Knowledge, Skills and Abilities

Strong communication skills as well as a reliable, proactive, and committed working style
Assertiveness and decision-making ability combined with an analytical mindset
Good technical understanding and a strong sense of quality awareness
Excellent English skills, both written and spoken
Very good PC skills (MS Office, SAP) as well as strong statistical knowledge
Six Sigma Green Belt certification is desirable #LI-NJ1 #LI-Onsite

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.