Title: Senior Associate, Labor & Employee Relations

Requisition ID: 73675

Date: Mar 20, 2026

Location:

Eschweiler, NW, DE

Department: Human Resources

Description:

This is a 1 year fixed term contract. This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Senior Associate, Labor & Employee Relations performs audits to ensure compliance with laws and company policies, culture, identify areas for improvement and provide expert advice to management on employee conduct and HR policies to reduce legal risks and foster a positive work environment. They also conduct investigations into workplace issues like harassment, discrimination, and policy violations, gathering facts through interviews and document analysis to produce reports with recommendations.  They ensure the company maintains a positive and productive work environment aligned with our organizational values and objectives in both unionized and nonunionized settings. They support the design and delivery of labor and employee relations strategies and initiatives.

Essential Duties and Responsibilities

Day-to-day collaboration with the works council and negotiating work agreements.
Conduct site and documentation audits for compliance with HR policies and legal requirements.
Stay informed on federal, state, and local employment laws to ensure best practices.
Provide expert advice to HR, managers, and leaders on employee relations and disciplinary actions.
Collaborate with Legal and Compliance departments for consistent case handling.
Identify and implement improvements in Employee Relations processes, policies, and tools.
Develop and facilitate training programs on employee relations and conflict resolution for employees and managers.
Investigate harassment, discrimination, retaliation, ethics violations, and other policy breaches by gathering evidence through interviews and document reviews.
Prepare comprehensive investigation reports with factual findings and actionable recommendations.
Maintain accurate and confidential records of investigative activities for effective case tracking.
Analyze case data to identify trends, inform policy updates, and create proactive strategies.

Education

Bachelor's degree in Human Resources or a related field and/ or five years of directly related experience, or equivalent combination of education and experience.

Work Experience

Minimum of 5 years of relevant experience Human Resources in a global organization

Additional Requirements

Fluent in English and German #LI-JJ1 #LI-HYBRID

Preferred Knowledge, Skills and Abilities

Exceptional strategic thinking, problem-solving, and organizational skills.
Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and legal counsel.

License and Certifications

Professional Certification in Human Resources preferred.

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.