Title:  Supply Chain Planner

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will report to the Senior Planning Manager, you will manage the incoming flow of raw materials through production to provide high quality products and on-time delivery to our customers whilst supporting the development of the supply chain function.

Essential Duties and Responsibilities:

• Co-ordinate planning and logistics activities relating to customer requirements and in accordance with the

company documented requirements.

• Support the development of the supply chain planning function, providing coaching and training to the
• supply chain planning team.
• Work closely with Business Unit, Account and Purchasing Managers to ensure the lean management of the
• supply chain to our customers. Identify and resolve any discrepancies in connection with the supply chain planning function.
• Liaise directly with customers to understand their requirements and establish schedules/forecasts whilst working closely with production to ensure on-time delivery of finished product to customer.
• Plan and coordinate customer shipments including freight management.
• Responsible for managing MRP System, inventory, and invoicing accuracy through Bills of Materials (BOM),
• Order maintenance etc.
• Identify and control raw materials requirements consumed in the manufacture of finished product through maintenance of MRP.
• Responsible for inventory cycle counting and inventory accuracy.
• Work closely with/supports purchasing and warehousing functions within the plant.
• Ensure compliance to applicable quality requirements. Compliance to all site Environmental, Health and
• Safety requirements, training, and regulations.
• Compliance to all local site company policies, procedures, and corporate policies.
• Act in accordance with the company’s Guiding Principles and adherence.
• Perform additional duties at the request of the direct supervisor.

Basic Qualifications: 

• Minimum of third level qualification, ideally to degree level, in a relevant business discipline.
• Preferably have a formal Supply Chain Management qualification, eg. APICS, IIPMM or equivalent.
• Must have a minimum of 5 years’ experience in production/materials planning.
• Preferably have warehousing and inventory control experience.
• Must have strong experience with ERP systems and be highly computer literate particularly with Excel.
• Must have worked in high volume manufacturing environment, preferably with the plastics, medical device, or highly regulated manufacturing environment.
• Must be able to prioritize and organize tasks.
• Must have excellent communication skills, both written and oral.
• Must be able to work in a team environment and take a lead role on projects.

· Must be able to work on their own initiative with strong problem solving and decision-making ability.

• Applies judgment to resolve routine situations.

Preferred Knowledge, Skills and Abilities:

• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description
• Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
• Able to comply with the company’s safety policy at all times.
• Able to always comply with the company’s quality policy.
• Must be confident with public speaking.

Travel Requirements:

• Must be able to travel up to 10% of the time.

Physical and Mental Requirements:                   

• While performing the duties of this job, the employee is regularly required to, sit, stand, walk, talk, hear, see, and use hands and finger to operate office equipment (i.e., phones, computers, copies, etc.).
• Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites.
• The noise level in the office work environment is usually quiet. The noise level in the manufacturing work environment is moderate to loud. Hearing protection is always required in the manufacturing work environment.
• May be required at times to carry equipment/materials- good hand-eye coordination skills.
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives and to communicate effectively both orally and in writing,
• Ability to simultaneously address multiple complex problems.
• Ability to work as an integral part of a team.
• Ability to work under pressure.
• Ability to understand, remember and follow verbal and written instructions.
• Ability to complete assigned tasks without direct supervision.
• This job is classified as sedentary as the candidate will work seated in front of their computer for the majority of their day.
• Excellent written and verbal communication skills.
• Must be able to organize and prioritize tasks; must be detail orientated and self-motivated.
• Strong decision-making abilities and an ability to be assertive when required.
• Must be able to deal with all levels of employees and work across various departments and express and exchange ideas.
• Standard office environment; extensive use of computers and telephone.

Delegation of Duties:

When absent from the site duties and responsibilities will be delegated to the following designates:

Supply Chain Planning Lead

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.