Title:  Gerente de Contas Jr

Job Summary

Essential Duties and Responsibilities

• Achieve revenue goals and for assigned book of business
• Achieve specific growth initiatives with high value programs
• Establish and build commercial relationships with identified and unassigned emerging companies accounts
• Responsible for maintenance of the Biologics Pipeline in North America. Includes updating for direct account responsibility and other Account Manager activity in North America.
• Expand West’s sales within emerging companies accounts utilizing all high value programs
• Identify drug product pipelines for emerging companies accounts
• Develop an understanding of customer needs and apply West solutions
• Provide technical support to identified emerging companies and assist Account Managers for emerging companies on technical support issues such as sending technical documents, etc. when they are out of the office.
• Actively work with Customer Care Representatives and Marketing to qualify and close new business opportunities
• Prepare quotations for products
• Assist in developing and maintaining a matrix for customer classification for emerging companies
• Maintain emerging companies’ database for both assigned and unassigned accounts
• Facilitate communication between West internal resources and the customer
• Analyze and review emerging accounts sales reports
• Conduct external customer calls and visits as appropriate
• Manage expense/travel budget
• Maintain industry knowledge and expertise
• Actively participate in Technical Customer Support and sales training programs
• Assist in developing strategic projects for this customer segment
• Other duties as assigned

Education

• Bachelor's Degree in pharmacy, biomedicine or related field

Preferred Knowledge, Skills and Abilities

• Selling experience and formal sales training preferred
• Negotiation skills are preferred
• SAP and any CRM experience are preferred
• Must be proficient in Microsoft PowerPoint, Excel, and Word
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company’s safety and quality policies at all times

Travel Requirements

Additional Requirements

• Communication, quick decision making, interpreting data, reading, or writing, public speaking -- must be able to express or exchange ideas with team members
• Must be able to understand direction and adhere to established procedures
• Read and interpret data, information and documents
• Must maintain the ability to work well with others in a variety of situations
• Must be able to multi-task, work under time constraints, problem solve, and prioritize
• Ability to make independent and sound judgments
• Demonstrates enthusiasm, takes accountability and drives for results