Title: Sr Sol Arch-D&T-Support & Testing

Requisition ID: 74065

Date: May 27, 2026

Location:

Bengaluru, KA, IN

Department: Digtl & Transfrmtion

Description:

Job Summary

The Sr Assoc, Testing and Validation Drives application validation and testing using automation to deliver and support Digital and Transformation enabled business solutions. This role has primary accountability for working on testing solutions for our SAP, e-Commerce and other applications.

Essential Duties and Responsibilities

With guidance support and supervision, learn the overall Business vision, project objectives and project goals.
- Basic Understanding of SAP Manual Testing, Functional and Regression Test Automation.
- Get involve in product design to guarantee adherence of test coverage for meeting end user requirements.
- Test all aspects of the product/system like function/component, system, performance, Regression and service.
- Work with Design and development team to identify and capture test cases, ensure version management.
- Setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases.
- With the help of Test Manager apply, design and develop automated testing strategies and build automated testing frameworks.
- Under supervision, learn and implement automation test framework
- Record test results, report and verify software bug fixes to accept automation criteria.
- Coordinate with program and development management teams in product development lifecycle to confirm end user product and quality requirements along with development schedule.
- Analyze performance test requirements and develop test plans.
- Handle performance testing and present results for validating and analysis to Project Teams.
- Answer technical issues to resolve and follow up.

Additional Responsibilities

Other duties as assigned

Education

Bachelor's Degree Computer Science required

Work Experience

Minimum 4-7 years of experience

Preferred Knowledge, Skills and Abilities

Possesses exposure to or education in the following:
- An understanding of the software development life cycle as well as the business approach for the product
- Willing to work in a 24x7 environment and provide weekend coverage, if needed
- Ability to multitask in a fast-paced environment
- Manage customer expectations regarding estimated response times for issue resolution.
- Resolving the issues through Phone, chat, and email communication channels.
- Meet SLAs like response and resolution times with help of Functional & Technical team
- Collaborate with Functional & Technical Support team members to properly manage customer inquiries and escalate when appropriate.
- Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
- Run monitoring reports for usage, performance, and/or availability.
- Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.
- Understanding of Microfocus ALM Software (Microfocus Quality Center) Testing Tools
- Experience in software development life cycle and software development methodologies like Agile, Azure DevOps etc.
- Analytical skills
- Decision making ability
- Ability to work in a team as well as an individual
- Ability to work under pressure and maintain deadlines
- Strong documentation skills
- Ability to work in a global and virtual environment and to effectively prioritize and execute tasks
- Ability to work in a fast-paced environment and utilize sound judgment with an ability to operate with a sense of urgency.
- Willingness to global travel
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety policy always
- Able to comply with the company’s quality policy always.

License and Certifications

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.