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Supply Chain Manager

Requisition ID:  34908
Date:  Sep 18, 2021

Waterford, Munster, IE

Department:  Supply Planning



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The Supply Chain Manager will develop and implement a supply chain which supports the commercial objectives of the business and delivers a best in class, cost effective service to our customers Responsible for the Production Planning, driving aggressively on-time delivery of finished goods, by ensuring an effective management of inventor and by optimising all shipping/customer services activities.


Essential Duties and Responsibilities:

  • Lead and develop the local Procurement team (set objectives, guide and engage the team, train, follow-up, provide feedback, prepare appraisal and manage performance and delivery).
  • Responsible for the Production Planning, Raw Material Planning/Sourcing, Raw material & Finished Goods Warehouse as well as the local Procurement function
  • Managing the Plant Supply Chain activities with the focus on achieving the targeted OTIF (On-Time in Full) for customer deliveries or deliveries to other plants of West Pharma as requested by the internal/external customers.
  • Manage a proper balance between financial targets, production targets (low production variability, high utilisation of equipment, good OEE performance – e.g. reduce losses through set-up times) and customer service/requirements
  • Managing the sourcing of raw materials and ensure a proper supply to the related production departments to enable in-time production as scheduled
  • Continuous controlling & monitoring of major KPI´s (OTIF customer & supplier, Schedule Adherence, Inventory DOS, Late List, Lead Time), analyze root-causes of deviations and implement actions for improvement
  • Build-up an agile Supply Chain approach in terms of flexible shift models, implement processes guaranteeing higher flexibility (e.g. FTO), flexible packaging lines and other related actions
  • Continuous improvement of all related Supply Chain Processes

Close cooperation with Production and Quality Department to ensure, that a high level of customer service can be kept at any time

  • Ensure a high-level of proactivity throughout the entire Plant SCM team: monitor delivery situation (compared to customer request) at any time, highlight foreseeable risks and discuss within the Plant Mgmt. team, build-up proposals to prevent, reduce or limit the risk impact, escalate foreseeable risks to upper management, if a local solution cannot be identified in time
  • Manage appropriate inventory levels on raw materials, semi-finished and finished goods. Carry-out regular analysis on the inventory situation, the root-causes and derive measures for continuous improvement
  • Support the monthly target setting and forecasting process in terms of plant output, inventory and shipment planning
  • Manage Warehouse processes & personnel and carry-out regular inventory according to West standards
  • Regular check of all SCM relevant Master Data Settings in SAP R/3, SAP SNP (Recipes, work centers, pools, material master…) and MES
  • Evaluate performance from internal/external performance and initiate/support appropriate actions for continuous improvement
  • Organization and execution of trainings for the own team; identification of training requirements for the own team; planning and evaluation of the personnel development activities in line with the company targets
  • Apply global SCM standards and processes
  • Cooperation with other West plants for identifying and realizing synergies to contribute to company targets
  • Support the creation and the controlling of Budgets for the own area of responsibility. Create reports and analysis on a regular basis as requested by Plant Management or Corporate Functions in order to support the regular Budget-, Review- and Planning Meetings of West.
  • Demonstrates the leadership and commitment with respect to the quality management system and with respect to customer focus as outlined in the ISO9001/15378 standards.
  • Act in accordance with the company’s Guiding Principles and adherence to the corporate Code of Conduct.
  • Compliance to all local site Environmental, Health and Safety regulations.
  • Compliance to all local site company policies, procedures and corporate policies


Basic Qualifications: 

  • Master's in Business, Business Engineering, SCM


Preferred Knowledge, Skills and Abilities:

  • 7+ years of experience in relevant Supply Chain function
  • Experience in leading Supply Chain teams
  • Experienced in Lean Manufacturing concepts & approaches with special focus on production planning
  • High process affinity with excellent analytical and conceptual skills
  • Design and application knowledge of SAP supply chain tools, with special focus on SAP ERP
  • Supply Chain Optimization along the Product Life-Cycle
  • Target driven and result oriented
  • Experience in a cGMP environment.
  • Strong competence in IT
  • Good verbal and written communication skills
  • Excellent interpersonal skills with the ability to work with all levels within the Organization, suppliers, customers and external contractors
  • Team player.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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