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Title:  Warehouse Supervisor

Requisition ID:  56169
Date:  Mar 4, 2023

Walker, Michigan, US

Department:  Supply Chain

Who We Are:-


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Supervision of staff and department to ensure material is received stored and shipped in accordance with site procedures.  Performs functions related to order entry, material tracking, production and inventory control for the materials/warehouse department.  Emphasize efficient day-to-day processing or order to meeting internal and external customer requirements as efficient as possible.  Ensure products are stored, handled, identified and shipped according to business unit and customer specification and procedures.


Essential Duties and Responsibilities:

  • Supervises the shipping, receiving, and warehouse operations to ensure maximum efficiency of the flow of work and material for production process
  • Utilizes customer orders, work orders, production specifications and production work sheets, ensuring the proper distribution to the appropriate personnel and departments.
  • Meets daily and weekly production goals in accordance with Key Performance Indicators (KPIs) and team safety standards.            
  • Orders and purchases production supplies and materials.
  • Measures and reports the effectiveness of department activities, providing daily summaries and status reports
  • Communicates the projected consumption of raw material, quality and volume of production.
  • Monitors and adjusts resources to execute daily production and delivery goals
  • Trains warehouse team, ensuring completion and proper execution of work procedures, including employee development and performance management.
  • Monitoring the work performance of each employee to establish quality and quantity expectations are met or exceeded
  • Ensuring employees have the necessary equipment, materials, and documents to ensure successful completion of tasks
  • Contribute to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment at all times.
  • Other duties as assigned


Education and Experience:

  • Education: High School or Equivalent
  • Experience: 3-5 years
  • Minimum 3-5 years of warehouse experience with two or more years of experience in a leadership role.
  • Safe material handling experience with general-purpose material handling equipment, i.e. forklift, pallet jacks etc.

Knowledge, Skills and Abilities:

  • Excellent interpersonal and communication abilities.
  • Strong organizational and problem solving skills
  • Ability to use all relevant systems, programs, and equipment to complete job
  • Proficiency in Microsoft Office (Outlook, Work, Excel), working knowledge of SAP
  • Strong organizational and time management skills
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.


Physical and Travel Requirements

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary.
  • Sitting and/or standing for extended periods may occur as well as getting to and from various locations within facility. 
  • Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. 
  • The ability to be able to lift and carry various items up to 50 pounds  
  • Limited, if any, travel requirements.


West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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