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Title:  Sr. Supply Chain Manager

Requisition ID:  56151
Date:  Nov 17, 2022

Walker, Michigan, US

Department:  Supply Chain

Onsite position


Who We Are:

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, the Sr. Manager, Supply Chain will be responsible for the efficient coordination and management of all procurement, warehousing, and planning for the Grand Rapids locations.  Sr. Manager, Supply Chain will develop the supply chain management strategy and build the processes which will guarantee the efficient movement and storage of raw materials, work-in-progress inventory, and all finished goods from point of origin to point of consumption. Plant planning, procurement and Warehouse functions will report directly to the Sr. Manager, Supply Chain


Essential Duties and Responsibilities:

  • Define and implement comprehensive strategies for all aspects of the West, Grand Rapids site to reduce costs, mitigate risk, improve quality, shorten lead times and reduce inventories.
  • Strategically develop production plans in coordination with the Regional Planner/s and direct plant personnel in the execution of the approved plans - following their review and approval at the monthly Sales and Operations Planning (S&OP) meeting.
  • Adheres to monthly S&OP schedule in providing inputs & managing outputs and participates in all required production and supply chain/customer meetings.
  • Directs the teams that develop and executes production, inventory, and material plans.
  • Collaborates with the regional planner & demand analyst to understand customer demand and market drivers to facilitate a balancing of capacity (tool, machine and labor), inventory and delivery lead-time in the development of the production plan.
  • Executes Rough Cut Capacity Planning (RCCP) for key resources (tools, machine, labor and material) to establish that the Production Plan is achievable and to recommend the need for additional resources.
  • Create structure, develop personnel, give direction, integrate/leverage global capabilities, and hold team members accountable
  • Continuously develop/enhance supply chain productivity and operational processes.  Implement industry best practices for forecasting, sourcing, risk mitigation, inventory and vendor management.
  • Provides strategic direction and guidance in planning for conversations related to purchasing of raw materials.
  • Manages the customer order cycle and communication between plant, headquarters, and the customer.
  • Monitors manufacturing lead times and delivery performance to assure targeted customer service levels are being achieved.
  • Provides oversight and strategic leadership on slow moving and obsolete inventory.
  • Leads effective product transfer plans and supports database coordinator to ensure the integrity and accuracy of the ERP and MES data.
  • Support and contribute to Lean/Six Sigma programs and activities
  • Serve as a member of the site leadership team and participate in the decision-making process.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Performs other duties, as assigned based on business needs.


Basic Qualifications: 

  • Bachelor’s degree or equivalent experience
  • Master’s degree preferred
  • Must have extensive prior supply chain experience, preferably in a manufacturing environment
  • Must have at least 5 year of experience in a manager or senior manager level role
  • Must have a minimum of 10 years of progressive experience within Supply Chain
  • Effective organizational, troubleshooting, problem solving and interpersonal skills.


Preferred Knowledge, Skills and Abilities:

  • ERP and planning optimization software (i.e. SAP SCM suite)
  • Strong ERP (Enterprise Resource Planning) and APS (Advanced Planning & Scheduling) process and systems knowledge preferred.
  • Experience in managing multi-site manufacturing environments and 3rd party warehouse functions preferred
  • Must possess good negotiation and conflict resolution skills
  • APICS Certification
  • Experience in Lean Manufacturing, six sigma, and continuous improvement
  • Experience with manufacturing in a cGMP environment.
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills with ail levels of employees


Travel Requirements:

  • Must be able to travel up to <5% of the time


Physical & Mental Requirements:

  • Lift up to 40 pounds
  • Must be able to multi-task, work under time constraints, problem solve, and prioritize.
  • Must also be able to maintain confidentiality and resolve conflicts.
  • Ability to make independent and sound judgments.
  • Read and interpret data, information and documents
  • Analyze and solve problems
  • Observe and interpret situations
  • Work under deadlines with constant interruptions







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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