Share this Job
Apply now »

Title:  Quality Assurance Tech - Metrology

Requisition ID:  56859
Date:  Mar 19, 2023

Walker, Michigan, US

Department:  Quality

Training for this position will be a day shift for 3 - 5 Months.  Once training has been completed this shift will become a night shift position.  


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary: Perform metrology and inspection for mold approvals, SPC studies, design of experiments, project evaluations, machine and process qualifications, or other metrology requests as required by the engineering group or manufacturing.

Essential Duties and Responsibilities:

  • Measure and visually inspect new and existing product per established procedures or as instructed.  The results will be used to evaluate new projects, materials, equipment, process, etc., and may result in the acceptance or rejection of that process or product.
  • Assist in or establish a method for measuring, evaluating product dimensionally or functionally.
  • Dimensionally, visually and functionally evaluate product from the capability studies, DOEs, material evaluation, investigations, machine and process qualifications, product from new projects or customers to determine compliance to specifications as well as the variability of the process/product.
  • Prepare inspection reports with applicable data and statistical documentation for DOEs, capability studies, material evaluations and other related operations.
  • Maintain lab preventive maintenance program in accordance with prescribed procedure assuring that tasks are completed to schedule.
  • Develop and maintain accurate record systems to assure easy retrieval and proper documentation of information.
  • Participate in validation activities as needed.
  • Inform Metrology Supervisor of discrepancies or potential problems that could negatively impact quality systems, product efficacy or safety conditions.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules. 
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment at all times.
  • Other duties as assigned


Education and Experience:

  • Education: High School or Equivalent
  • Experience: Less than 3 years
  • Technical Degree Preferred
  • Experience with ISO 9000 standards and GMP’s


Knowledge, Skills and Abilities:

  • Excellent organizational skills with close attention to detail and accuracy
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Functional understanding of cGMPs
  • Ability to read and understand engineering drawings standards
  • Experience in QA/QC and the use and programming of measuring equipment
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »