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Title:  Production Trainer (R7) - Night Shift

Requisition ID:  62752
Date:  Nov 19, 2023

Walker, Michigan, US

Department:  Operations


Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program

Job Summary:

Assists the Production Supervisor with coordination of training, coaching, and developing employees utilizing technical competencies


Essential Duties and Responsibilities:

  • Assist with coordination of training and coaching to Production Operators to ensure quality standards and maintained.  
  • Provides training for production floor employees, ensures proper manufacturing procedures are followed including Standard Operating Procedures (SOP’s), Work Instructions (WI’s).
  • Delivers group and individual instruction covering a range of technical and operational areas. 
  • Assists with onboarding activities covering topics such as Good Manufacturing Practices (GMPs), quality standards, and facility orientation.
  • Ensure Training program maintains compliance to applicable training SOPs and Regulatory requirements. 
  • Assists the Shift Supervisor with evaluation of production employees.  Provides input and recommendations for performance evaluations.
  • Coordinates with the other Production Leads and Shift Supervisor on all production and personnel matters as needed to meet training objectives.
  • Maintains a clean, neat, and safe work environment. Identify and resolve potential safety hazards.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment at all times.
  • Other duties as assigned


Education and Experience:

  • Education: High School or Equivalent
  • Experience: Less than 3 years

Knowledge, Skills and Abilities:

  • Experience: Minimum two years in manufacturing. Preferably in plastics injection molding as a competent operator/inspector.
  • Direct Reports: None
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.



  • Possesses basic computer skills, is self-motivated and results oriented.
  • Teaching and facilitation skills.
  • Ability to determine training objectives.
  • Organizing and coordinating skills.
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Exhibits ethical behavior at all times and possesses a team-oriented attitude. 
  • Understands the importance of and maintains employee, as well as company confidentiality


Physical and Travel Requirements

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary. Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. The ability to be able to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions is required.




West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.  

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