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Title:  maintenance lead technician

Requisition ID:  57709
Date:  Nov 24, 2022

Tempe, Arizona, US

Department:  Maintenance



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, your primary responsibilities include machine installation, maintenance, troubleshooting, and repair. You will be required to perform root cause analysis, expediently develop and implement solutions and strive to increase equipment reliability, efficiency and effectiveness. Our ideal candidate ensures that the facility and equipment are maintained at the highest level and runs efficiently. They will coordinate and implement preventive maintenance activities to ensure optimum production, quality, safety, waste, and energy usage in accordance with corporate policies and health & safety laws.


Essential Duties and Responsibilities:

  • Lead a team of technicians to best serve the production needs of the plant and assigning tasks to technicians according to their skill level and production needs.
  • Assist in training new hires to develop their skills and assign tasks to hone those skills.
  • Extensive knowledge of existing equipment including but not limited to Arburg, Netstal, Engel and Milacron IMMs, Conair Water Temperature Controllers And various material dryers, pumping systems, chillers and air compressors.
  • Assign technicians to perform PM's, clean and lubricate injection molding machines and equipment      according to set schedule and production needs
  • Modifies, repairs, and rebuilds plant machinery and equipment and trains newer techs to perform these services.
  • Demonstrates advanced skills including, but not limited to, mechanical, electrical, pneumatic, and hydraulic, and can pass this knowledge on to other techs on the team.   
  • Measures parts to detect wear, misalignment or improper operation
  • Documents repairs and maintenance accurately via SAP of manufacturing machinery
  • Performs other incidental and related duties as required and assigned
  • Leads the implementation of various improvement projects
  • Strong knowledge of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Other duties as assigned


Basic Qualifications: 

  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years of experience (10 years preferred) performing maintenance on mechanical, hydraulic, pneumatic, electrical, and/or robotics systems
  • Experience with Plastic injection molding, extrusion and/or thermoforming
  • Extensive knowledge of the functionality of relays, motor contactors, motor starters, solid state relays, soft starts and variable frequency drives
  • Compliance with safety regulations and maintenance of clean and orderly work areas
  • Ability to work weekends and overtime as required
  • Able to always comply with the company’s safety policy.
  • Good attendance and punctuality







Preferred Knowledge, Skills and Abilities:


  • Ability to safely trace electrical circuits with a multi-meter and wiring schematic to find faulty components
  • Experience in electrical distribution and machine controls ranging from 24 to 480 volts AC/DC
  • Ability to read, interpret, and troubleshoot using schematic diagrams
  • Ability to perform highly diversified duties to install and maintain production machines and the plant facility’s equipment
  • Ability to read and interpret equipment manuals and work orders to perform required maintenance and service
  • Proficiency with using a variety of hand and power tools, electric meters, and material handling equipment in performing duties



Travel Requirements:

  • Must be able to travel up to _10__% of the time


Physical & Mental Requirements:

  • Able to lift 45 lbs
  • Strong attention to detail and accuracy
  • Good time management and problem-solving skills
  • Ability to work independently
  • Demonstrates positive demeanor, professionalism, and the ability to work within a team environment as a leader.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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