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Title:  Tooling Engineer

Requisition ID:  59664
Date:  Nov 22, 2022

Tempe, Arizona, US

Department:  Engineering



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Injection mold tooling engineering position supporting projects including designing, receiving, and transferring of injection molds, molding automation end of arm robot tooling, assembly automation, metrology fixtures, and various manufacturing aids. Responsible for purchasing, tracking and transferring injection molds and other associated tooling required for plant manufacturing operation; assist with project installation and commissioning to improve/maximize site production, quality, profitability and safety from an equipment and tooling perspective. Works closely with both internal and external customers and vendors. Responsible for supporting the execution of engineering efforts from concept to production for new products and continuous improvement initiatives within existing systems/platforms within the customer requirements.


Essential Duties and Responsibilities:

  • Assist with injection mold tooling and associated injection molding automated system validation.  Tasks include writing, reviewing and executing validation documents and assisting with injection mold and injection molding equipment start-up and troubleshooting.
  • Provide technical expertise on injection mold design and operation to the Quality, Engineering and Production teams as required.
  • Provide support for the installation of new injection molds, equipment and related automated systems; collaborate with other engineering team members to investigate tooling and process problems; make new product design/process recommendations as necessary.
  • Communicate requirements with internal customers and suppliers such that project goals and customer’s needs are met or exceeded.
  • Support a Lean Manufacturing environment within the facility
  • Maintain injection mold and hot runner drawings for the Tool Room.
  • Control the injection mold documentation revision state to make sure that the MasterControl quality document control system reflects the correct version of the vendor’s and/or customer’s drawings, 3D CAD, BOM and other related documentation.
  • Provide timely support for the completion of quality investigations and project document update requests, including but not limited to, Issue Reviews, NCMR’s, CAPA’s and Change Requests.
  • Create and update 3D CAD models and detailed drawings for injection molds, end of arm tools, assembly fixtures, and assembly manufacturing aids.
  • Help create a feedback system to communicate design issues and potential improvements between the Production team and internal and customer New Product Introduction (NPI) teams.
  • Support with Incoming of new tools, full IQ including, Steel cert, attachment, MAT form, updating inventory. Preparation/Documentation package (Engineering) Execution (Mold Makers)
  • Handle inventory management of qualified and unqualified spare steel and tool room consumable items. Track tool vendor progress along with milestone dates and supporting background information on problems and delays. Coordinate and schedule outbound and inbound shipping between the customer, tooling vendors and internal West teams.
  • Assist with design, documentation, and fabrication of custom parts/tools/fixtures to support site production (End of Arm Tooling (EoAT), production injection molds, custom fixtures/parts). Provide support with some short-term solutions to keep the lines running.
  • Performs other duties as assigned based on business needs.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.


Basic Qualifications: 

  • Education or Equivalent Experience: Bachelor’s degree in Engineering, equivalent four-year technical degree or commensurate work experience
  • Experience: 0-3 years of experience in an engineering capacity
  • Proficient in SolidWorks
  • Proficient in creating and updating 3D CAD models and 2D CAD drawings
  • Effective analytical and problem-solving abilities
  • Excellent verbal and written communication skills


Preferred Knowledge, Skills and Abilities:

  • Experience in an active manufacturing environment, especially in injection molding
  • Experience designing complex injection molding tools
  • Experience fabricating, assembling or servicing complex injection molding tools
  • Experience with simple electronic wiring assemblies and sensor systems
  • Proficient in applying Geometric Dimensioning & Tolerancing (GD&T) concepts
  • Experience working in a regulated GMP or GLP environment
  • Experience applying lean manufacturing and design for manufacturability (DFM) concepts
  • Previous experience with SAP S/4 HANA is a plus.


Travel Requirements:

  • Willingness to travel up to 5% to suppliers, vendors, and other West facilities.


Physical & Mental Requirements:

  • Must be able to stand for 4-8 hours a day when performing equipment acceptance testing.
  • Must be able to perform required gowning and work within an ISO 7/8 cleanroom.
  • Must be able to learn and execute structured investigations and analyses in both verbal and written form, using statistical data when appropriate.
  • Must be able to own and be held responsible for assigned activities while contributing to a team and collaborating with others across multiple business functions.
  • Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
  • Must be able to work scheduled work week, plus overtime and/or irregular hours as required to complete assignments. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Physical capability to lift materials at the “operator level” 40lb.







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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