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Title:  Supply Chain Manager

Requisition ID:  37134
Date:  Oct 21, 2021

Tempe, Arizona, US

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Manages supply functions of procurement, scheduling, warehouse management (shipping, receiving, transportation and inventory) and database coordination in optimizing the use of resources to achieve management established delivery lead-time inventory and cash flow objectives. 

Essential Duties and Responsibilities:

  • Develops production, inventory and material plans in coordination with the regional planner/s and directs appropriate personnel in the execution of the approved plans.
  • Adheres to monthly S&OP schedule in providing inputs & managing outputs and participates in all required production and supply chain/customer meetings.
  • Collaborates with the regional planner & demand analyst to understand customer demand (inter-company included) and market drivers to facilitate a balancing of capacity (tool, machine and labor), inventory and delivery lead-time in the development of the production plan.
  • Works with the regional planner to aggregate the plant Master Production Schedule (MPS), incorporate forecast & market demand and develop a production plan (VOLUME).
  • Implements and oversees vendor managed inventory (VMI) programs.
  • As part of the Lean manufacturing program, manages the upkeep of both the demand and supply volume/variability analysis’s. 
  • Executes Rough Cut Capacity Planning (RCCP) for key resources (tools, machine, labor and material) to establish that the Production Plan is achievable and to recommend the need for additional resources.
  • Works with the strategic supply planner to develop and maintain a program to manage raw material sourcing routine for an optimal balance between inventory, cash flow and transportation cost.
  • Supports purchasing in planning for raw materials conversations.
  • Manages the customer order cycle and communication between plants, headquarters and the customer.
  • Tracks manufacturing lead times and delivery performance to assure targeted customer service levels are being achieved.
  • Tracks actual production and inventory to plan interpret variances and institute corrective action.
  • Tracks/disposition slow moving and obsolete inventory.
  • In the absence of packaged solutions, develops and implements PC/Microsoft based tools.
  • Manages effective product transfer plans and supports database coordinator to ensure the integrity and accuracy of the ERP and MES data.


Basic Qualifications: 

  • Required high school diploma or GED equivalent. Some college or bachelor degree preferred
  • Minimum 0 - 3 years related experience. Must have experience with ERP (Enterprise
    Resource Planning) system and purchasing functions. Experience with cGMP purchasing practices and ISO experience preferred.

Preferred Knowledge, Skills and Abilities:

  • Strong ERP (Enterprise Resource Planning) and APS (Advanced Planning & Scheduling process and systems knowledge preferred.
  • MBA preferred.
  • APICS Certification
  • Experience in Lean Manufacturing and cGMP environment.
  • ERP and planning optimization software (ie) SAP SCM suite, JDA/Red Prairie experience.
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills with all levels of employees

May have direct reports

Travel Requirements:

  • None


Physical & Mental Requirements:

  • Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary. Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites.  If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues.  Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet.  The ability to be able to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions is required.








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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