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Title:  Sr Solution Architect, SAP EWM

Requisition ID:  48229
Date:  Jul 2, 2022

Exton, Pennsylvania, US

Department:  Digtl & Transfrmtion



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

The Senior Sol. Architect, IT, SAP EWM is accountable for collaborating with the Principal D&T SAP MM and the Principal D&T, SAP SD in various locations to define, deliver and support D&T enabled business solutions for the Operations, Supply Chain and Shipping functions.  This role will also help determine business needs and design & deliver technical solutions for these areas. The Senior Sol. Architect, D&T, SAP EWM/LE has primary accountability for the delivery of Warehouse Management system/EWM services including project delivery, system configuration and enhancement and production support in alignment with West D&T and company policies and procedures. This Roles includes team management and collaboration for allocation and delivery the EWM space Work .

Essential Duties and Responsibilities:

  • Responsible for leading the design and implementation of an SAP WM/EWM and LE solution-delivery of project deliverables including blue prints, functional and technical specifications, system configuration, testing, training and go-live support.
  • Partnering with key Business and IT stakeholders to outlay the global design of Transportation Management and delivery of the design globally across multiple ERP systems. Spearheading the business needs on Freight order management and freight settlement, shipment costing, BOL etc.
  • Design and build of Interface in EWM/TM areas. Providing support and maintenance in relevant Interface.
  • Partnering and collaborating with other Logistics and Finance SAP Solution Architects/Principals to design and deliver the integrated solutions in SAP systems.
  • Work and provide support on various Customer and 3PL interfaces as required in the Organization.
  • Utilize specialized expertise in the area to collaborate with Operations, Supply Chain, and the Manufacturing Sites to define detailed User Stories for D&T enablement of business needs. This includes interpreting any issues and recommending solutions or best practices.
  • Partner with Application and Infrastructure to define strategic direction, determine business needs and design & deliver technical viable solutions.
  • Essential core member of agile sprint team(s) to configure and develop optimal technical solutions / features.
  • Provide technical delivery of functionality to meet defined business requirements as described in User Stories.
  • Provide system support and maintenance in alignment with standards and process set within the ERP Services Delivery model, West policies, and procedures as well as Regulatory requirements including but not limited to Sarbanes-Oxley and FDA GMP.
  • Create and maintain system lifecycle documents in accordance with West policies and procedures, including creation and maintenance of SOPs, SOIs and Job Aids.
  • Work within and participates in the Change Control process.
  • Perform other duties as assigned based on business needs.
  • Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibit regular, reliable, punctual and predictable attendance.
  • Build a core team and management team members to delivery the EWM space work activities .


Education and Experience:

  • 5+ years of related work experience
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Warehousing or Supply Chain Management or equivalent experience.
  • Preferred but not required: Agile & Scrum Certification, ITIL, S/4 HANA


Knowledge, Skills and Abilities:

  • Proficient English language skills
  • Willingness to global travel
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.
  • Team Management



  • US only where required for certain levels


Physical and Travel Requirements

  • 25% travel, including global travel
  • Occasional on-call work required








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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