Share this Job
Apply now »

Title:  Bus Supp, SCM, Warehouse (External)

Requisition ID:  60856
Date:  Mar 25, 2023

Sri City, Andhra Pradesh, IN

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role, you will be responsible to

  • Be responsible of trading goods to fulfill the delivery of local customer orders on time
  • Manage shipping activities and support external and internal customers in processing dispatch activities and order related queries.
  • Work hand to hand with Quality, Finance, Sales team & other related teams in generation of shipping documents.
  • Ensuring all the shipping documents were generated as per order confirmation of Order Fulfillment team and liaise for order dispatch follow ups as per confirmed dates.
  • Support and liaise with Warehouse team for daily shipping activities.

Essential Duties and Responsibilities:

  • GRN receipt - Inspection, GRN entry, label print & submission to finance for payment)
  • Inventory cycle count
  • Handling shipping related queries from internal and external parties.
  • Shall cross verify details of sales order and order confirmation and execute all shipping related document activities including DO, Pick List, Packing List generation.
  • Closely follow up on-going PO, report & solve potential issues/ problem at earlier stage.
  • Liaise with Quality team for shipment release.
  • Liaise with global customer service team to ensure on-time deliveries.
  • Prepare customs clearance documents for export & import and proactively work with the custom clearance colleagues and external agencies
  • Ensure and support warehouse team in shipping out consignments to customers with all necessary documents by strictly adhering to interstate policies. Liaise with the Shipping Line / CHA / Forwarder for export shipments.
  • Shall liaise and get required waybill copies from customer service team / customer end for local dispatches and shall ensure all the required details are readily available before execution of shipping documentation.
  • Shall liaise with order fulfillment team / customer / Courier / Transporter for truck / vehicle placement.
  • Ensure all documentation is handled properly and filled accurately
  • Constantly review process flow of shipping activities and shall smoothen the process
  • Working in compliance with local, international & company regulation. Follow up all recent changes on governmental & local policies, regulations, report changes at the Earliest possible time for further management decision making.
  • Manage the entire operations out of the external warehouse and complete coordination to ensure meeting customer requirements.
  • Other relevant duties as assigned




Quality: The job holder is aware of his/her special responsibility for quality and conducts his/her activities in accordance with the Company quality policy at all times.

    • Ensure that all the documentation is handled in accordance with GMP requirements
    • Ensure that PO/ PR are raised according to all applicable financial procedures.
    • Ensure that all operations in your area of responsibilities are compiled as per GMP , ISO 9001, ISO 15378, ISO 14971 & ISO 13485 (as per current version) etc.


SOI: The job holder of all relevant SOPs as per Company as they are related to the position covered by    this Job Description.


Safety: The job holder is aware of his/her special responsibility towards health and safety in accordance with the company’s safety policy at all times.

    • Proper use of Personal Protective Equipment (PPE).
    • Work safely by not causing unsafe conditions or doing unsafe acts.

Lean: Support and contribute actively in Lean sigma programs and activities towards delivery of the set target.

    • Switch off the machinery if it is not operating; or Switch off the lights and air conditioning if you are the last person to leave the premise.
    • Simplify processes and improvements; reduce printing or photocopying; use recycle papers.


Basic Qualifications: 

  • Degree / Diploma preferably in Customer Service / Supply Chain / Logistics
  • Min 3 years of relevant experience

Preferred Knowledge, Skills and Abilities:

  • Experience in MS Office, SAP (SD) module shall be an added advantage
  • Should have been closely working with MNC manufacturing team, positioned in plant shall be an added advantage
  • Experience in pharmaceutical / medical device manufacturing / cGMP environment / SEZ would be an added advantage
  • Good written and spoken skills in English


Travel Requirements:

  • Must be able to travel up to 10% of the time


Physical & Mental Requirements:

  • Physically fit & Healthy
  • Must be a team player







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

Apply now »