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Title:  Senior Supply Chain Manager

Requisition ID:  54842
Date:  Sep 11, 2022

Singapore, Singapore, SG

Department:  Supply Chain



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

Responsible for leading the entire Supply Chain team (Planning, Purchasing, Shipping and Warehousing) to achieve plant KPIs and business objectives and build a strong West culture in the areas of teamwork, quality, safety and continuous improvement, customer satisfaction as well as enforce and uphold the West code of Business conduct and ethics/compliance practices.  Serve as a key member in the plant management team to establish plant-wide strategies and policies.  Lead and work closely with the Plant Director and supporting function leaders to strategize and develop resources competencies and capabilities to support capacity increase & growth in line with Singapore  Strategic plan as a HVP site and Global initiatives such as Automation and technology transfers.  Collaborate with global/regional Supply Chain teams to share, establish and implement best practices in the plant. 

This role has a total of 10 direct report and 13 indirect report.


Essential Duties and Responsibilities:

  • Strategize and develop resources competencies and capabilities to support capacity increase & growth in line with Singapore Strategic plan as a HVP site and Global initiatives such as Automation and technology transfers
  • Work with various functions and provide guidance to the respective sections to achieve the plant KPIs and business objectives, i.e safety, quality, productivity, discipline and 5S, policy implementation, people competencies , customer satisfaction, financial performance etc.
  • Collaborate with global/regional supply chain network to share, establish and implement best practices in the plant.
  • Collaborate with regional and global Sales & Operations (S&OP) team to reconcile capacity planning and mitigate capacity issues
  • Work closely with Procurement to manage ongoing suppliers and sub-contractor relationship to ensure cost efficiency and optimum service levels 
  • Support regional supply chain initiatives/projects
  • Initiate and/or lead LEAN projects to reduce leadtime and improve delivery service (OTIF)
  • Strategize equipment and tooling utilization and recommend additional purchases through capacity analysis data
  • Inventory management to achieve target turns and inventory value
  • Strategize and optimize warehousing and freight costs
  • Create a motivated workforce and a high-performance culture that is passionate on teamwork, continuous improvement, learning & coaching, creative and innovative
  • Ensure SAP Master Data accuracy and updated
  • Drive training and development programs for the department to improve people skills, knowledge, competency and job satisfaction to achieve high performance team
  • Responsible for warehousing management including 3rd party warehouse and ensure effective manpower deployment and optimum space utilization
  • Support and conduct internal or external audits according to ISO9001/ISO15378
  • Promote and support West’s community services and involvement eg West without Borders
  • Enforce and uphold the West code of business conduct and ethics/compliance practices
  • Support sustainability initiatives in the area of environment protection through recycle, reuse and reduce program
  • Uphold WEST core values
  • Other tasks as assigned by supervisor


Education and Experience:

  • Minimum Degree in Supply Chain, Operations Management, Business, Engineering or equivalent
  • Minimum 10 years experience in supply chain in a manufacturing environment, with minimum 5 years of supervision/management responsibility
  • Hands-on proficiency in SAP PP/MM module
  • Knowledge of pharmaceutical/medical device manufacturing and experience in cGMP would be an advantage.


Knowledge, Skills and Abilities:

  • Demonstrated ability to develop and utilize data, metrics and continuous improvement tools to consistently achieve organizational objectives
  • Experience in Lean methodologies in improving supply chain KPIs an added advantage
  • Certified Green/Black Belt preferred
  • Possess good interpersonal, analytical and communication skills.  A strong team player
  • Possess strong leadership qualities
  • Good written and oral communication skills.  The ability to converse in Chinese Mandarin would be beneficial
  • Able to comply with the company’s safety and quality policy at all times


Physical and Travel Requirements

  • Occasional travel may be required








West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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