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Title:  Senior Process Engineer

Requisition ID:  38641
Date:  Nov 25, 2021

Singapore, Singapore, SG

Department:  Process Engineering



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary:

In this role you will be responsible to Singapore plant yield performances and processes capabilities. Additionally, you will provide Process Engineering support to Singapore plant on cost of poor quality (COPQ) and Safety improvement.


Essential Duties and Responsibilities:

  • Responsible to Singapore plant yield performance and processes capabilities
  • Responsible to implement new process capability to Singapore plant
  • Identifies key issues, underlying causes and finds solutions in moderately complex problem through A4, A3 or DAMIC approach
  • Lead the projects; new process capability, key problems, etc
  • Perform machine and process qualification; IQ, OQ, PQ, CV, BER, etc
  • Monitor and control project costs effectively
  • The job holder shall be able to take a broad perspective to problems and spots new, less obvious solutions
  • Manages own time to meet agreed targets; develops plans for specific work activities in own area over the short/medium term, including forecasting resource requirements
  • The job holder shall adapt information/style to the audience and explains difficult issues and situations clearly
  • Promote teamwork and work to establish consensus, attains agreement
  • The job holder can also be an informal mentor or coach
  • Other duties as assigned


Education and Experience:

  • Bachelor’s engineering degree or equivalent experience
  • Experience in yield and process capability improvement are required
  • Highly developed interpersonal/communication skills
  • Sound know-how and experience in Project management
  • Highly analytical and structured way of working
  • Self-motivated, results- and solution-oriented personality
  • Fluent in English


Knowledge, Skills and Abilities:

  • Knowledgeable of rubber/plastics knowledge and pharmaceutical/medical device manufacturing environment would be an added advantage
  • Ability to successfully collaborate with teams across different organizational levels
  • Proficiency in MS office, MS Project, Minitab and lean manufacturing
  • 6 sigma green belt trained and certified
  • Good leadership quality
  • Proficiency in PLC (Siemens, Omron & Allan Bradley) will be added advantages
  • Completes own role independently or with minimum supervision
  • cGMP Standards; Understands and follows appropriate training in cGMP principles, shows basic knowledge of the principles and important of cGMP regulations and Global Quality Standards related to the execution of assigned work
  • Problem Solving; using A4, A3 & 6 sigma approach
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety policy at all times
  • Able to comply with the company’s quality policy at all times.
  • Prevent product quality defects; eg intermixing, particulate contamination, etc
  • Continuous product quality improvement mindset



  • This job holder is responsible to obey the requirements of safety and health; must compliance to company safety and health procedures/policies
  • The job holder is aware of his/her special responsibility towards health and safety in accordance with the company’s safety policy always;
    •      Proper use of Personal Protective Equipment (PPE)
    •      Work safely by not causing unsafe conditions or doing unsafe acts
    •      Give instructions and implement appropriate actions
    •      Ensure effective first aid
    •      Initiate occupational health examinations or other occupational health activities
    •      Conduct or initiate risk assessments
    •      Eliminate conditions adverse to safety regulations
    •      Conduct instructions
    •      Object to misconduct of employees
    •      Assess the effectiveness of activities and If necessary, discontinue any dangerous activities
  • Knowledge of implement yield improvement, process capability improvement, new process capability and continuous improvement (CI) projects


Physical and Travel Requirements

  • Travel oversea as assigned



West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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