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Title:  QC Specialist

Requisition ID:  35693
Date:  Oct 1, 2021

Singapore, Singapore, SG

Department:  Quality



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Essential Duties and Responsibilities:

    • Execute the Semi-Finish (SFG) and Finished Goods (FG) product release activities in SAP System.
    • Coordinate and execute internal and external product rework / inspection (i.e. cargoes) related activities per procedure.
    • Responsible for leading QC Technicians in back-up support of routine inspection activities.
    • Responsible for QC technicians training and requalification
    • Participate in product characteristics trend monitoring and effective escalation and follow-ups.
    • Ensure all inspection activities are accurate and adequately documented (eg SAP system, Ms Office, etc).
    • Exercise appropriate control to documentation records and retained samples.
    • Manage Change Request/ Deviation/ Out-of-Spec cases to ensure appropriate product disposition.
    • Responsible to perform QC work practices (i.e. defect library) and SOI reviews to enhance improvements for better work-flow.
    • Participate and support in the activities initiated by the plant to improve safety, quality, productivity and other KPIs.
    • Support non-routine assignments requested by supervisors (eg non-routine product inspection activities, investigation reports, improvement projects, etc)

Education and Experience:

  • Min. NITEC or equivalent.
  • Computer literate (e.g. Ms. Office skills).
  • Good communication & teamwork skills.
  • Self-motivated and positive thinking.
  • Able to work independently with minimum supervision
  • Min. 3 years’ work experience in QA/QC related activities.
  • Added advantage with cGMP and ISO working experience.
  • Preferably with exposure to medical device, pharmaceutical or related manufacturing environment.
  • Experienced in managing a QC team an added advantage.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to kimberley.eby@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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