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Title:  Lab Administrator

Requisition ID:  54841
Date:  Sep 13, 2022

Singapore, Singapore, SG

Department:  Laboratory



Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


Job Summary: In this role, you will support the laboratory team in administration & quality system matters.


Essential Duties and Responsibilities:

  • Support the laboratory management in sample workflow - the receipt & distribution of materials & products for chemical & microbiological testing (includes domestic & overseas)
  • Support the laboratory management in work planning, schedule realization, result notification
  • Support the laboratory management in day-to-day administration - purchase requisitions & orders (PR & PO), and receipt of test materials, inventory review
  • Support the laboratory management in data quality - documentation, log-book preparation/maintenance, record archival
  • Support the laboratory management in output monitoring - preparation of KPI statistics & monthly charts
  • Participate in laboratory general safety, 5S housekeeping, waste disposal & continuous improvement activities
  • Ensure compliance to current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP) and Good Laboratory Practices (GLP).
  • Follow laboratory safety rules, regulations and standard operating procedures required for the task assigned.
  • Support in audit preparation.
  • Able to comply with the company’s safety policy at all times.
  • Able to comply with the company’s quality policy at all times.
  • Other duties as assigned.


Basic Qualifications:

  • NITEC, GCE ‘O’/’A’ Levels, or Diploma
  • Minimum of 5 years’ experience in administration support, preferably in laboratory or production environment Preferred Knowledge, Skills and Abilities:
  • Good communication skills; able to communicate effectively in both written and verbal manner.
  • Good computer skills.
  • Possess good interpersonal skills and ability to work as a team.
  • Good understanding and awareness of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description.
  • Support and contribute in Lean Sigma programs and activities towards delivery of the set target



  • cGMP/ GDP


Physical and Travel Requirements

  • N/A







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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