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Title:  Senior Manager, Global Network Optimisation and Technical Transfers AP

Requisition ID:  51861
Date:  Feb 4, 2023

Singapore, Singapore, SG

Department:  Operations

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.


 Job Summary:

Provide leadership and management in the areas of Product Transfers and Network Optimization. Develop the strategy for Asia with Supply Chain and Product Management and take accountability in working with customers, plant and corporate resources to ensure key strategic projects are executed on time.


Essential Duties and Responsibilities:

  • Oversee and manage the execution of Plant Product Transfers (NetOps) for the AP Region in line with the Global Containment Strategy. This includes risk assessments, TTEP execution and managing customer approvals. 

  • Communicates with internal and external stakeholders to ensure that client commitments are followed through during design and deployment.

  • Ensure the use of Program Management Best Practices to manage overall scope, time, and budget. Drive accountability and execute programs to achieve committed milestones & deliverables.

  • Lead and support continuous improvement projects throughout the global containment organisation.  Projects should be focused on waste reduction and generate cost savings through operational efficiency gains.

  • Maintain clear communication paths with all functional stakeholders and be the voice and guardian of the overall key network optimization programs within the value stream for effective integration and execution.

  • Lead and manage within the complexity of the Network across 3 sites in 3 countries aligned to common goals.

  • Co-chair timely, efficient and action-oriented Project Team meetings and responsible for coordinating highly complex team operations and communication.

  • Partner with project leaders to develop, gain approval, and execute on the project strategy

  • Leads the development of project milestones and schedule values/billings project (operating margins).

  •  Conforms with and abides by all country specific regulations, policies, work procedures, instruction, and all safety rules.


Basic Qualifications: 


  • Bachelor's/Master’s in Engineering or Applied Sciences

  • Strong Business Knowledge and Pharma Key Customer exposure

  • Result driven with strong ability to influence key stakeholders

  • Strong knowledge and understanding of financial data

  • Excellent communication and presentation skills

  • Extensive experience in Program Management

  • + 10 years in an Operational Role at West

  • Fluent in English


Preferred Knowledge, Skills and Abilities:

  • Certification in Business Administration


Travel Requirements:

  • Must be prepared to travel globally up to 20% of time


Physical & Mental Requirements:

  • Manufacturing environment up to 20% of the time.

  • Must be able to demonstrate excellent communication skills, both written and verbal.

  • Must be able to understand and interpret complex business concepts.




West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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