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Title:  Production Lead

Requisition ID:  63010
Date:  Sep 13, 2023

Scottsdale, Arizona, US

Department:  Operations


At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  


There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  


We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary:

In this role, you will be able to be a Self‐directed operator with good leadership skills and the ability to assist the Production Shift Supervisor in the daily scheduling, operation and evaluation of production staff assigned to their work group. Coordinates and or assists in all materials, production, quality and documentation of raw materials and finished parts with Supervisors, Material Handlers, and Production Engineering. Assists the Supervisor in training, coaching and performance evaluations. Assists as needed in the Supervisor’s absence.

Essential Duties and Responsibilities:

  • Assist and directs the activities and resources of daily production assigned to the work group including; interviewing, work assignments, break scheduling and relief, and shipping and packing label generation.
  • Maintains a clean, orderly and safe workstation and environment at all times.
  • Establishes team objectives and measurements for production, calculates and compares production results with daily production reports, and enter results in ERP system.
  • Coordinates with other departments to ensure variety of production necessities such as; documentation, labeling, packaging, part quality, equipment control(s) are set and functioning correctly, and line purges are completed for changes in production and/or customer specifications.
  • Coordinates with the other Production Leads and Shift Supervisor on all production and personnel matters as needed to meet work objectives.
  • Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment.
  • Follows all applicable SOPs, GMPs, and DOIs.
  • Contributes to continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste.
  • Supports and contributes in Lean Sigma programs and activities towards delivery of the set target.
  • Provides a “Customer Service” attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and safety rules.
  • Complies with the company’s quality policy at all times
  • Maintains a clean, orderly and safe workstation and environment at all times.
  • Exhibits regular, reliable, punctual and predictable attendance. 
  • May be required to work mandatory overtime and/or irregular hours and/or on irregular days to complete assignments and meet business needs.
  • Performs other duties as assigned.


Basic Qualifications: 

  • Minimum 18 years of age
  • Able to read and understand procedures, safety sheets, instructions, and policies in English
  • Experience: 1-3 years of experience, ideally in manufacturing and/or clean room environment
  • Experience in plastics injection molding as a competent operator/inspector.


Preferred Knowledge, Skills and Abilities:

  • Education: High School Diploma or GED
  • Experience with cGMP practices, ISO, and medical device manufacturing
  • Experience supervising others.


Travel Requirements:

  • None


Physical & Mental Requirements:

  • Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
  • Must be able to work scheduled work week, plus overtime and/or irregular hours as required to complete assignments. May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. The ability to be able to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions is required.
  • Office or manufacturing environment, depending on position’s location







West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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