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Title:  Business Continuity Specialist

Requisition ID:  43032
Date:  Jan 14, 2022

Remote, Remote, IE

Department:  HSE

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate – which all help contribute to a Healthier World.


At West, we are by the side of patients. The work we do impacts patients’ lives each and every day – our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.




Job Summary:

In this role, you are responsible for supporting the operational and tactical aspects of the global business continuity program, including assisting in implementing strategies, plans, and exercises to enhance the Company’s resiliency while reducing business interruption duration and the cost of returning the business to normal operations following an interruption.


Essential Duties and Responsibilities:

  • Drive and deliver Business Continuity commitment, support, ownership, accountability, and results
  • Oversee the development and implementation of BC plans for required departments and locations aligning with ISO22301 and recognized best practices
  • Identify and understand business continuity issues, problems, and opportunities and develop appropriate solutions
  • Assist site leaders in conducting business impact analyses through understanding of day-to-day site operations and determining critical business processes
  • Assist site leaders in conducting risk assessments and mitigation actions as necessary
  • Recommend recovery strategies and options including assistance with implementation of solutions as necessary
  • Assist site leaders in planning and organizing training, exercising, and testing of emergency response, recovery support, and business resumption procedures
  • Perform review and validation of BC plans at least annually or when a significant change in operations requires to verify the effectiveness, identify potential deficiencies, and adjust as necessary
  • Schedule, coordinate, facilitate, and debrief regular mock-business continuity exercises to ensure the adequacy of existing plans and strategies, updating procedures and plans regularly
  • Ensure all BC plans and solutions align with corporate plans, objectives, and strategies
  • Assists with the development and maintenance of procedures, guidelines, templates, and tools in support of the corporate business continuity policy, standards, and the business continuity life cycle
  • Write reports to summarize exercise activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations
  • Coordinate efforts and provide regular progress reports to Global Business Continuity
  • Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity.
  • Other duties as assigned

Basic Qualifications: 

  • Bachelor’s degree in either Business, Science, Emergency Management, Engineering, Supply Chain Management, or equivalent experience
  • Minimum +5 years’ experience in business continuity, emergency preparedness, and crisis planning or IT disaster recovery or manufacturing or supply chain management
  • Excellent planning, coordination, time management, and organization skills
  • Ability to demonstrate consistently high standards, professional ethics, integrity, and trust
  • Advanced PC proficiency, including use of MS Word, Excel, PowerPoint


Preferred Knowledge, Skills and Abilities:

  • Business Continuity Certification (ABCP or ABCI or higher) or able to obtain within 12 months of hire date
  • Expert project management skills and ability to work on multiple projects and set priorities
  • Innovative and conceptual critical thinking skills and problem-solving analysis skills
  • Change management skills with the ability to develop strategy, evaluate efficacy, influence stakeholders, drive implementation, and measure success
  • Experience with Risk, Business Continuity/Resilience and Critical Event Management software and platforms
  • Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target
  • Able to comply with the company’s safety and quality policy at all times




West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com.  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

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